Troubleshooting

3.The Printer is printing slower compared to another HP DesignJet 5000.

It is important first to determine whether the differences are during receiving/processing, during printing or once the print is finished.

1.The time the printer takes to start printing is longer.

￿Check that the "Start printing option" is set the same for all Printers.

NOTE

For troubleshooting purposes, set this option to "After Processing".

 

In this way the time reported is the time needed to receive the data

 

and to process it and the printing time is not taken into account.

 

￿ If there are differences still, it is probably due to the customer’s

 

 

network configuration.

 

Make sure that the Printer is not processing or printing another job

NOTE

 

while doing this test, because this might have affect the outcome.

 

 

￿Once finished, return the Printer to the recommended setting, which is "Optimized".

2.The actual printing time is slower.

This may be due to the Carriage stopping at the end of each swath, one Printer making more passes or the Carriage moving slower.

￿Check that the dry time is turned off.

NOTE

If the dry time is turned ON, the Carriage might stop at the end of

 

each swath, because the Printer uses the dry time (i.e. the humidity

 

and temperature reading) to adjust the printing speed. This is

 

necessary to ensure that the print is completely dry before it can

 

either touch the Media Bin or is rolled up with the Take-Up Reel.

 

￿ Check that the Image Quality setting on the front panel (while the

 

 

Printer is printing) is the same for all Printers.

 

The setting while the Printer is in the stand-by mode might be

NOTE

 

different to the actual LED that lights up during printing.

 

￿ Check that the Image Quality setting in the Driver is the same for

 

 

all the Printers.

 

￿ Check that the memory size, shown on the front panel, is the

 

same for the Printers that are being compared. (Standard

 

configuration: 192Mbyte for C6096A and 128Mbytes for

 

C6090A/C6091A/C6095A).

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HP DesignJet 5000 and 5500 Series Printers Service Manual

Page 28
Image 28
HP 5000 manual Time the printer takes to start printing is longer, Network configuration, Actual printing time is slower

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

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