System Error Codes

System Error:

0C00FF

Problem

Print Mask could not be generated. The mask generation algorithm

Description:

could not generate the print mask. Possible causes are memory

 

corruption, print mode definition incompatible with mask

 

restrictions (if using an external RIP). The cause is not likely to be

 

the Printhead because if it was, the Printhead would be marked as

 

XX21 REPLACE.

Corrective Action: Try the following:

￿Re-boot the Printer and the error code should not appear again.

￿If the problem continues to appear and the customer is using an external RIP, ask them to try one of the internal print modes by printing from the HP Driver. If the problem disappears, then the RIP print mode was causing the problem and the customer should contact the RIP vendor.

￿Check whether there is a printhead in the XX21 REPLACE status. If there is, replace that Printhead.

￿If there is no Printhead in the XX21 REPLACE status, print the Diagnostic Print to find the Printhead with the failing nozzles.

System Error:

0C1000

Problem

Primer not calibrated or the calibration settings have been lost.

Description:

 

Corrective Action: Try the following:

￿Perform the Service Station Calibration Ÿ￿Page 5-11.

￿Replace the Service Station Assembly Ÿ￿Page 8-69.

System Error:

Problem

Description:

Corrective Action:

WARNING

0C1001

Primer Shutdown Error.

Try the following:

￿Check that the Primer Stepper-Motor Cable is NOT broken or damaged and that the Primer Arm moves freely from side to side.

￿Replace the Service Station Ÿ￿Page 8-69.

￿If the Error Code continues, replace the Main PCA Ÿ￿Page 8-81.

Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

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HP DesignJet 5000 and 5500 Series Printers Service Manual

Page 68
Image 68
HP 5000 manual XX21 Replace, 0C1000

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.