Troubleshooting

2.The media sensor is defective. To verify this, remove the media and re-boot the Printer. If the message comes up during initialization, the media sensor is defective. To solve this, try the following:

￿Check that the media sensor cable is connected correctly

￿Check that the media sensor cable is not damaged and that the media sensor is clipped correctly.

￿Replace the Media Sensor Ÿ￿Page 8-109.

3.The Line Sensor does not detect the leading edge of the media. To verify this, load media (ideally white media such as Coated or Photo- Gloss) into the Printer. If the message comes up during the loading

process, the Lens Cover Assembly is either not installed correctly or it is dirty. In this case, replace the Lens Cover Assembly Ÿ￿Page 9-5. If this fails, replace the Carriage Assembly Ÿ￿Page 8-46.

User message "Warning: Incorrect type of tubes system"

This error message appears if the electrical connector of the Ink Tubes System is not connected correctly (especially after the Tubes have been replaced). Other causes are defective EEROM in the Ink Tubes System or ISS PCA.

￿Switch OFF the printer, open the rear left cover and connect or re-connect the Electrical Cable (the colored flat cable) that is connected to the rear of the Ink cartridge Tube Connector.

￿If the problem persists, check that the Electrical Cable is connected correctly to the ISS PCA.

￿Replace the ISS PCA (Ÿ￿Page 8-91) or the Ink Tubes system (Ÿ￿ Page 8-25).

User message "Power Supply Error #1"

This error indicates a short in the 24V electronics circuits. Do not replace the Power Supply; This message only indicates the failure, and is not the cause. Usually this message appears after the insertion of a Trailing Cable into the connectors. This message means that the Trailing cable is incorrectly connected, and it is creating a short on the 24V circuit.

￿To isolate the problem, remove the Trailing Cable from the back of the Printer and check whether the Printers powers up correctly.

￿If the Printer powers up correctly, the problem could have been a bad

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HP 5000 manual User message Warning Incorrect type of tubes system, User message Power Supply Error #1
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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