HP Ink Supplies Troubleshooting

Printhead Recovery Procedure

The Printer regularly performs a series of controls on the health of the Printheads and when they start to degrade the Printer will prompt the user to recover the Printhead [(XX20)Recover].

LIGHT CYAN LIGHT MAGENTA YELLOW CYAN MAGENTA BLACK

Ready

Printheads

(1520) RECOVER OK

OK

OK

OK

OK

NOTE

WARNING

At this stage, the customer should obtain new Printheads. Depending on the print mode being used (Max. Quality, Productivity or Max. Speed) the Printer may still be able to print with an acceptable print quality. Refer to Page 6-15for details on performing Printhead recovery.

If the Printer is printing a job and the Printhead health degrades to a significant degree [(XX16) and (XX17)REPLACE], the front panel will display a warning.

Warning! Printhead quality degrading select YES to replace failing printhead(s)

YES (Replace)

NO (Continue)

Press the p or n down key to select YES or NO and press the Enter key. If you select YES the print job will be cancelled and Printhead replacement will be started. If you select NO, the Printer will finish the current print job.

This message will be displayed each time you send a print job to the Printer until you replace the failing Printhead(s).

If you select NO the Printer finishes the current print job WITHOUT using the failed Printhead i.e. without using that color.

HP DesignJet 5000 and 5500 Series Printers Service Manual

3-15

Page 86 Page 88
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Image 87
HP 5000 manual Printhead Recovery Procedure
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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