Introduction

Service Calibrations

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NOTE

WARNING

The Printer has several calibration procedures that must be performed under certain conditions. Refer to the table on the next page to determine when calibrations are required.

Phone Support

In certain circumstances, a Call Agent can try and troubleshoot the Printer by requesting the Customer to perform a Service Calibration via the phone. In Phone Support the user will have access to a limited number of Calibrations (on-site repair calibrations are excluded).

If a Service Calibration fails, a four digit (xxxx) calibration error code is reported which can be used to determine whether the Printer requires any on-site maintenance. Up to three error codes can be reported for each Calibration. To troubleshoot Service Calibration Error Codes refer to the Page 5-26.

If a calibration fails, the Printer will use the previous successful calibration. If you have a Print Quality problem you must troubleshoot the error to restore quality.

REMEMBER THAT CERTAIN CALIBRATIONS ARE REQUIRED EVEN IF AN ASSEMBLY HAS BEEN DISASSEMBLED TO GAIN ACCESS TO ANOTHER ASSEMBLY OR COMPONENT.

Which Calibrations Need To Be Done

When Required		Scan Axis	Service Station	Accuracy	Carriage Height

Carriage is disassembled		Yes	Yes	No	Yes
or replaced

Paper-Axis Motor is		No	No	Yes	No
disassembled or replaced

Platen Assembly is		Yes	No	No	Yes
disassembled or replaced

Service Station is		No	Yes	No	No
disassembled or replaced

	Refer to the following page for the relevant Calibration.
NOTE	Refer to the following page for the relevant Calibration.

5-2	HP DesignJet 5000 and 5500 Series Printers Service Manual

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.

HP 5000 manual Introduction, Refer to the following page for the relevant Calibration

Models: 5000

Introduction

Phone Support

Refer to the following page for the relevant Calibration.

5000 specifications