Print Quality

The HP DesignJet 5X00 series is already optimized to minimize the static build up within the printer, i.e. the spindle is connected to ground, the print zone is made out of carbon filled plastic to make it conductive, there is an antistatic brush in front of the printer, etc.

Another of the measures we took to reduce the static charges was to place an anti-static back coating to the HP plastic media type. Without this backcoating, the media charges itself.

So, despite the printer antistatic features, we have discovered that the anti-static backcoating of the media is a MUST for the 5X00 Series in order to avoid the image quality and ink accumulation issues we will describe later on.

Which printers are affected by this?

￿Customers who print on a 3rd party polyester-based film without anti-static back coating are more susceptible to static related issues. If they do not see any of the below mentioned symptoms, the media probably has an anti-static back coating, thus they are not affected.

￿Printers are not affected if they print using:

HP media approved for HP DesignJet 5000 Series or

Any paper-based media.

￿Customers use only photo-based media are probably not affected. Most photo-based media work fine. However, there are some photo-based media with a plastic back coating that is conducive to static-build up. These media could be affected too.

What can you see?

1Presence of “shadows” on the printout.

See the following image to see an example. These “shadows” are particularly visible next to black areas or at the border of the print.

This is because the media is statically charged and misdirects the smallest drop.

HP DesignJet 5000 and 5500 Series Printers Service Manual

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Image 207
HP 5000 manual Which printers are affected by this?, What can you see?

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

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