Print Quality

Workarounds

This image quality problem is a product limitation. So, it has NO solution. Anyway, due to the limited cases where the problem could appear, large amounts of complaints are not expected.

If any customer complains about this problem, provide the following workarounds:

￿Rotate the image. Remember that this problem only appears on the scan-axis direction when there are light colors are fills in the borders. By rotating the image, you may avoid this type of colors in the scan-axis direction.

￿If using a RIP, print in bi-directional print-mode.

￿Circle the print with a black frame that will stabilize the printheads before doing the print.

Ink Marks on Printouts

Problem statement:

Customers usually describe the issue as “Ink marks on printouts” or “Ink smearing”.

These marks are not located everywhere, but at very distinct places on the printout. Depending on their location, we have identified two different problems that can create these marks.

As a summary:

Position of Marks

Root Cause Problem

 

 

 

 

Marks on the back side of the media

 

 

Aerosol Problem

Marks on the lateral sides of the media

 

 

 

Marks on the leading edge of the media

 

 

 

"Shadows in the print"

 

 

 

Non repetitive marks in the print area of the

Static Problem

media while printing or inserting printheads

 

 

 

It is very important to identify the problem very clear, because their work-arounds are different.

It is important that you thoroughly follow the qualification steps explained in this document in order to solve correctly the customer’s problem.

HP DesignJet 5000 and 5500 Series Printers Service Manual

6-27

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HP 5000 manual Ink Marks on Printouts, Workarounds, Problem statement
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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