Continuable and Non-Continuable Error Codes

System Error Codes

If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready:

Which firmware revision the Printer is using.

The complete error number.

Which software application the customer is using (name, version, etc.).

	Continuable and Non-Continuable Error Codes
	Some of the Error Codes are continuable, which means you can
	press Enter on the front-panel and continue working with the
	Printer. Non-Continuable Error Codes do not allow you to continue
	working with the Printer, in this case power the Printer OFF and ON
	again and see if the System Error disappears. If the Error Code
	reappears, then the Printer requires an on-site visit in order to
	resolve the problem.
	Even though the customer can continue working with a
NOTE	Even though the customer can continue working with a
	Continuable Error Code, an on-site visit should still be planned
	to troubleshoot the problem.

System Error Groups

The System Errors are organized in groups as follows: Group 01 - Hardware Test Group.

Group 04 - Intelligent I/O (Jetdirect) Errors. Group 06 - Line Sensor Errors.

Group 08 - Pen Energy and Thermal Management Errors. Group 09 - Hard Disk Drive Errors.

Group 0A - Ink Delivery System Errors.

Group 0B - Hardware Initialization Errors.

Group 0C - Drop Detection/Nozzle Recovery Related Errors. Group 0D - Miscellaneous Errors.

Group 0F - Firmware/Software Errors.

2-4	HP DesignJet 5000 and 5500 Series Printers Service Manual

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.

HP 5000 manual Continuable and Non-Continuable Error Codes, System Error Groups

Models: 5000