HP Ink Supplies Troubleshooting

Error Status Messages

Error status messages consist of the HP Status Code and the action message. The following tables group error messages according to the consumable, the action message (i.e. all Replace errors are grouped together), and then the status number i.e. last two digits.

The first digit in the HP ID code (see table below), identifies the consumable and/or provides specific consumables information.

Status Code

Part / Information

First Digit

 

 

 

0

HP No.81 Printhead in warranty

 

 

1

HP No.81 Printhead out of warranty

 

 

2

HP No.83 Printhead in warranty

 

 

3

HP No.83 Printhead out of warranty

 

 

4

Setup Printhead

 

 

5

Printhead Smartchip error

 

 

A

HP No.81 Printhead Cleaner

 

 

B

HP No.83 Printhead Cleaner

 

 

*

Printhead Cleaner Detection Error

 

 

6

HP No.81 Ink Cartridge

 

 

7

HP No.83 Ink Cartridge

 

 

8

Ink Cartridge Unknown

 

 

The second digit identifies the color (see table below), for the

Printhead, Printhead Cleaner or cartridge.

Status Code

Color

Second Digit

 

 

 

5

Light Cyan

 

 

4

Light Magenta

 

 

3

Yellow

 

 

2

Cyan

 

 

1

Magenta

 

 

0

Black

 

 

3-12

HP DesignJet 5000 and 5500 Series Printers Service Manual

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HP 5000 manual Error Status Messages, Status Code Part / Information
Page 83 Page 85

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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