Cutter Assembly Problems

Troubleshooting

1.The Printer does not cut (even when using the Form Feed & Cut option in the Front Panel).

In this case it is very likely that the cutter is disabled in the EEROM. This can happen whenever the Diagnostic Print is cancelled in the middle of the print, or if the Printer was turned OFF in the middle of the Diagnostic Print.

To re-activate the Cutter, print the Diagnostic Print again and this time letting it finish to the end without any interruptions.

If the Cutter still doesn’t cut after re-printing the Diagnostic Print, replace the Cutter Assembly ŸPage 8-60.

NOTE	This problem is solved in any A.02.xx firmware release.

2.The Cutter does not cut thick paper (Canvas & Non-HP Media).

As in all DesignJets, the Cutter can only cut media up to a certain thickness (such as Heavy Coated or Photo paper). Thicker media or special media (such as Canvas) cannot be cut.

Taking this into consideration, when Canvas is selected on the front panel, the cutter is automatically disabled, but there is nothing wrong with the cutter.

3.The Printer hangs while cutting.

The Printer hangs and the Carriage stops if the window is opened during the cutting operation. In addition, when pressing any key, the Error Code ffff ffff 03450097 may appear on the front panel.

Re-boot the Printer and make sure the customer does not open the window while the Printer is cutting.

NOTE	This problem is solved in any A.02.xx firmware release.

HP DesignJet 5000 and 5500 Series Printers Service Manual

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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

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Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.

HP 5000 manual Cutter Assembly Problems, This problem is solved in any A.02.xx firmware release

Models: 5000

Cutter Assembly Problems

This problem is solved in any A.02.xx firmware release.

5000 specifications