HP Ink Supplies Troubleshooting

Risks with Using Non-HP Hardware

The risks in using non-hp hardware refill systems are:

￿Printhead dry fire.

￿Probable empty ink tubes.

These issues can be caused by:

￿ Cartridge not refilled to 100%. A customer could perform a counter reset when the cartridge was not refilled to 100%. If so, the printer thinks the IC is 100% full when, in fact, it could be 80% full. When the ink is depleted, the printer may continue printing without ink.

￿ Uninstalling non-hp hardware. While the non-hp hardware is installed, the ink cartridge smartchip is not updated. Therefore, an IC can be marked at 80% full when, in fact, it’s only 70% full. If the non-hp hardware is uninstalled the printer thinks there is more ink available than there really is. Thus, the printer may continue to print without ink.

 

 

￿ Not performing the reset process. If customer is not performing

 

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the reset, the initial status of the quantity of ink will not be 100%

 

 

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when it really is 100%.

 

 

 

 

 

 

 

ILS Out of Control Detection

 

 

 

 

 

 

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3-22

HP DesignJet 5000 and 5500 Series Printers Service Manual

Page 93 Page 95
Page 94
Image 94
HP 5000 manual Risks with Using Non-HP Hardware, ILS Out of Control Detection
Page 93 Page 95

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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