Preventive Maintenance

Upgrade Instructions - 5000 Series ONLY

5500 SERIES ONLY

WARNING

NOTE

NOTE

WARNING

1

UPGRADE INSTRUCTIONS FOR THE 5500 SERIES CAN BE FOUND IN THE USER’S GUIDE

The Firmware Upgrade process will delete all pending print jobs.

Ensure that the Printer is powered ON and that the Media has been removed from the Printer.

If you upgrade the firmware while media is loaded, you will get the system error "0d0000 033f019C". In this case, press Enter and you will get the message "no media profiles available". The solution is to unload the media and switch the Printer ON and OFF again. This problem only appears when you try to upgrade from Non-UV ink firmware to UV ink firmware while the media is loaded.

If you are running the utility from Windows or Mac OS, do the following:

If the previous Firmware version is A.01.xx, then you MUST also upgrade the internal demo prints.

Download and save the installation application to the Computer hard disk.

2After downloading all the files, double-click on the only executable file you will have. The application will automatically expand the files and install the application in your computer.

3The application will automatically start and will install all the necessary files first. The application will then analyze each of the Printers configured for the computer and report on their current state (upgrade or emergency).

NOTE

If the application doesn’t start automatically, go to the Start

 

button and look for Programs > HP DesienJet folder and run it

 

from there.

 

 

4If the Firmware for the Printer is out of date, the application will prompt you to update it. The update process sends a special file to the Printer. Once the update is complete, the Printer may restart.

NOTE

The upgrade process may take several minutes. Do not Power

 

OFF the Printer during this process.

 

 

9-12

HP DesignJet 5000 and 5500 Series Printers Service Manual

Page 405 Page 407
Page 406
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HP manual Upgrade Instructions 5000 Series only, Button and look for Programs HP DesienJet folder and run it, From there
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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