Troubleshooting information

Chapter 16

www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

The fax connected to active telephone wall jack test failed

Solution

Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure.

Make sure you use the phone cord that came with your HP All-in-One. If you do not use the supplied phone cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to send or receive faxes. After you plug in the phone cord that came with your HP All-in-One, run the fax test again.

Make sure you have correctly connected the HP All-in-One to the telephone wall jack. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP All-in-One. For more information on setting up your HP All-in-One for faxing, see Fax setup.

If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack.

Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All-in-One and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line.

Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.

After you resolve any problems found, run the fax test again to make sure it passes and your HP All-in-One is ready for faxing.

The phone cord connected to correct port on fax test failed

Solution The phone cord is plugged into the wrong port on the back of the HP All-in-One.

1.Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP All-in-One.

Note If you use the "2-EXT" port to connect to the telephone wall jack, you will not be able to send or receive faxes. The "2-EXT" port should only be used to connect other equipment, such as an answering machine or a telephone.

2.After you have connected the phone cord to the port labeled "1-LINE", run the fax test again to make sure it passes and your HP All-in-One is ready for faxing.

3.Try to send or receive a test fax.

182

HP Officejet 7200 All-in-One series

Page 185
Image 185
HP 7200 manual Phone cord connected to correct port on fax test failed

7200 specifications

The HP 7200 is a versatile and powerful printing solution designed to meet the needs of businesses and creative professionals alike. Known for its high-quality outputs, the HP 7200 integrates cutting-edge technologies and user-friendly features to enhance the printing experience.

One of the standout features of the HP 7200 is its impressive print resolution. With a maximum resolution of up to 2400 x 1200 dpi, users can expect sharp, vibrant prints that bring graphics and images to life. This makes it particularly ideal for printing marketing materials, brochures, and high-quality photographs, ensuring that every detail is captured accurately.

In terms of speed, the HP 7200 boasts rapid print rates, allowing for quick turnaround times on large print jobs. With the ability to print up to 50 pages per minute, it is suitable for busy office environments where efficiency and productivity are crucial. This is further complemented by the device's automatic duplex printing feature, which reduces paper consumption and operational costs while promoting sustainability.

The HP 7200 also incorporates advanced connectivity options to streamline workflows. Equipped with USB, Ethernet, and wireless capabilities, users can easily connect their devices, regardless of location. This flexibility allows teams to print from a variety of devices, including laptops, tablets, and smartphones, making it a convenient option for collaborative projects.

Another noteworthy characteristic is the user-friendly interface of the HP 7200. The intuitive control panel and LCD display facilitate easy navigation and management of print jobs, ensuring that users can operate the device without extensive technical knowledge. Additionally, it supports various media sizes and types, from standard letter-sized paper to glossy photo paper, accommodating diverse printing needs.

Moreover, the HP 7200 utilizes advanced ink technologies to enhance print longevity and resistance to fading. With high-capacity cartridges, users can print more pages before needing replacements, thereby reducing downtime and operational expenses.

Overall, the HP 7200 embodies reliability, efficiency, and quality. Whether for a small business looking to produce professional-grade documents or an artist aiming to showcase their work, this printer stands out as a robust solution tailored for today's dynamic printing demands. Its combination of speed, quality, and user-friendly features makes the HP 7200 a valuable asset in any printing environment.