Caution Trying to clear a paper jam from the front of the HP All-in- One can damage the print mechanism. Always access and clear paper jams through the rear clean-out door.

2.Gently pull the paper out of the rollers.

Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

3.Replace the rear clean-out door. Gently push the door forward until it snaps into place.

4.Press OK to continue the current job.

Paper has jammed the automatic document feeder

Solution

1.Pull the document feeder tray from the HP All-in-One to remove it.

2.Lift the cover of the automatic document feeder.

3.Gently pull the paper out of the rollers.

Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the automatic document feeder. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

information Troubleshooting

User Guide

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