Call HP Japan customer support
TEL : 0570-000-511 | | |
03-3335-9800 | | |
FAX : 03-3335-8338 | | |
9:00 | 17:00 | | |
10:00 | 17:00 | 1/1 | 3 |
FAX | | | |
HP Quick Exchange Service (Japan)
HP Quick Exchange Service
0570-000511 | | |
:03-3335-9800 | | | |
: | | 9:00 | 5:00 |
10:00 | | 5:00 | |
1 | 1 | 3 | |
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Prepare your HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, remove the print cartridges and pack the HP All-in-One in the original packing materials to avoid further damage. You can remove the print cartridges from your HP All-in-One whether it is turned on or not. Retain the power cord and control panel overlay in case the HP All-in-One needs to be replaced.
This section provides instructions on how to remove print cartridges from a functional HP All-in- One, remove print cartridges from a non-functional HP All-in-One, remove the control panel overlay, and pack your HP All-in-One.
