The volume is either too loud or too soft.

•Turn the Volume knob on the keyboard.

•To set the sound on the phone only, double-click the Volume icon on the taskbar, choose the phone, and drag the volume bar upward or downward.

I can’t hear the other person clearly or at all.

•Turn the Volume knob on the keyboard clockwise.

•Adjust the Sound Mixer volume:

1Double-click the Volume icon on the taskbar.

2Make sure that Mute is not checked.

Windows Desktop

I’m having trouble understanding the Windows desktop.

•You have Windows desktop tutorials on your computer.

To access them:

1 Double-click the Personal Guide icon on the desktop.

2Click one of the first three buttons: Organizing your Files, Changing Your Desktop, or Managing Your Software.

22Getting Help