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HP 8380 (US/CAN), 8370 (US/CAN) manual 5967-6539

Models: 8370 (US/CAN) 8380 (US/CAN)

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Troubleshooting Install Non-System Disk error occurred Connecting External Components General Problems Using the Bios Setup Program Replacing the Battery How to What is Using System Tools

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5967-6539

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HP 8380 (US/CAN), 8370 (US/CAN) manual 5967-6539

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Contents

Getting Help Page Contents Upgrading and Servicing Finding Information and Solving Problems Where to Go for Help Getting Help from the HP Support Center Using System Tools HP Support Center Options Getting Help from the Internet HP Utilities in the HP Support Center Running the System Recovery Program Restoring Your Software To restore certain applications Turn on your computer Restoring Applications Calling HP Support Troubleshooting My computer or part of it doesn’t seem to be working General ProblemsMy computer won’t turn on at all General Protection Fault error occurred My computer is taking longer to start up than it did before Non-System Disk error occurredNeed more space on my hard disk Installed a new printer or other device, and it won’t work Answering MachineThink my computer has a virus Computer’s answering machine never answers the phone Double-click the Volume icon on the taskbar Can’t hear messages as they are left CD-ROM or DVD is playing erratically Can’t hear phone messages when I play them backCan’t record an outgoing message Can’t dial out DisplayFax and Phone Message Check error log appears in the status window Incoming faxes are not picked up automatically Keyboard Mouse My mouse doesn’t work, even though everything else does Sound My computer doesn’t make any sound Speakerphone Volume is either too loud or too soft Windows DesktopCan’t hear the other person clearly or at all ’m having trouble understanding the Windows desktop My taskbar disappeared My program window disappeared Are underlined Turn off the Internet Explorer Channel Bar My desktop has a toolbar that belongs in the taskbar Getting Help Upgrading and Servicing Your Computer Connecting External Components Connecting to a Stereo System Creating Audio Files Connecting to a Television Set Connecting the PC to Your TV Composite Connection Connecting the PC to Your TV S-Video Connection Connecting a Digital Camera Removing the Computer Covers and Other Components Before You Begin Removing the Back Panel Removing the Right Side Panel Removing the Left Side Panel Removing the Fan Replacing the Battery Adding Memory 16 MB 32 MB 64 MB 128 MB Installing a Dimm Sdram Getting Help Removing a Dimm Installing Add-in Cards Upgrading and Servicing Your Computer Attached to the card. Then, holding the card by its Upgrading and Servicing Your Computer Reach inside the frame and remove the expansion slot cover D What Is Plug and Play? If the New Card or Device Isn’t Working Adding Drives Replace the back panel see Replacing the Back Panel on Replacing Computer Covers and Other Components Replacing the Fan Replacing the Left Side Panel Replacing the Right Side Panel Replacing the Back Panel Bios Settings Using the Bios Setup ProgramStarting the Bios Setup Program Setting Auto Suspend in the Bios Main To disable Auto Suspend, choose Disable Index General Protection Fault error Single-click mode, turning off, 24 software 5967-6539