General Problems

My computer won’t turn on at all.

When you press the On button on the front of your computer, the following events should happen:

1 The keyboard indicator lights should flash.

2 The light next to the 3.5-inch disk drive should flash.

3 You should hear the hard disk spin or the diskette drive make a noise.

4 You should hear one beep; one beep indicates that your computer is operating properly.

If the computer doesn’t go through the above procedure, check the following:

Make sure that the power cord and all cables are securely plugged into the computer.

Make sure that the power cord is plugged into a grounded, three-prong outlet. Check to see whether the outlet works by plugging another item (such as a lamp) into the outlet.

Make sure your display is plugged in, connected to your computer, and turned on.

My computer (or part of it) doesn’t seem to be working.

If the system is “frozen” (no response to mouse or keyboard actions), you may have had too many application windows open at one time. Avoid this overload in the future by closing applications when you don’t need them. (To close a window, click the X in the top right corner of the window.) For now, reset the computer as follows:

10Getting Help

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HP 8380 (US/CAN) General Problems, My computer won’t turn on at all, My computer or part of it doesn’t seem to be working