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C6150, C6180
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Troubleshooting
Specifications
Install
Error messages
Weak signal
Restore network defaults
Wired network setup
Warranty
Ink cartridge problem
Access the onscreen Help
Page 113
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Chapter 6
Warranty
Technical information
110
HP Photosmart C6100
All-in-One
series
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Contents
HP Photosmart C6100 All-in-One series
Basics Guide
Hewlett-Packard Company notices
Contents
Index
Print from your computer
Print photos
Copy
Scan
Label Description
HP All-in-One at a glance
Control panel features
Label Name and Description
Use the HP Photosmart software
HP Photosmart Mac Help appears
Access the onscreen Help
Find more information
See this section
Wired network setup
If you want to
Connect the HP All-in-One to the network
What you need for a wired network
To connect the HP All-in-One to the network
Install the software for a network connection
To install the Mac HP All-in-One software
To install the Windows HP All-in-One software
What you need for an integrated wireless Wlan 802.11 network
Integrated wireless Wlan 802.11 network setup
To connect the HP All-in-One with the Wireless Setup Wizard
Connect to an integrated wireless Wlan 802.11 network
If you do not see your network name in the list
Prepare a Windows XP computer
Wireless ad hoc network setup
What you need for an ad hoc network
To prepare your computer
To disable LAN connections with Windows XP
On the Windows Control Panel, click Security Center
To create a network profile
To create a new network profile
Prepare a Mac
Click Show Options
Create a network profile for other operating systems
Select Create Network…
To connect to a wireless ad hoc network
Connect to a wireless ad hoc network
Communication mode Ad Hoc Encryption enabled
Connect to additional computers on a network
To run the Wireless Setup Wizard
Manage your network settings
Change basic network settings from the control panel
Restore network defaults
To view and print the network settings
To restore network defaults
Turn the wireless radio on and off
Automatic Full Half
Access the Embedded Web Server
IP Address Subnet Mask Default Gateway
To access the Embedded Web Server
Use the Embedded Web Server
Use the Embedded Web Server setup wizard
Network configuration page definitions
To access the Embedded Web Server setup wizard
General network settings
Parameter
Wired 802.3 network settings
When you use the web or send an e-mail message, you use a
Wireless 802.11 network settings
Plugged in and connected to an active network
Ssid
Parameter
Bluetooth settings
Countries/regions with a parallel-type phone system
Set up the HP All-in-One for faxing
USA
Choose the correct fax setup for your home or office
Select your fax setup case
Recommended fax setup for serial-type phone systems
Other equipment/ services sharing your fax line
Recommended fax setup for parallel-type phone systems
Not applicable
Service
Up modem, and answering
Machine
To set up the HP All-in-One with a separate fax line
Case B Set up the HP All-in-One with DSL
Case a Separate fax line no voice calls received
Back view of the HP All-in-One
To set up the HP All-in-One with DSL
Fax setup
To set up the HP All-in-One with a distinctive ring service
Case D Fax with a distinctive ring service on the same line
Case E Shared voice/fax line
To set up the HP All-in-One with a shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the HP All-in-One with a computer dial-up modem
To set up the HP All-in-One with voice mail
Case H Shared voice/fax line with computer dial-up modem
Example of a parallel splitter
Fax setup
Answering machine
Case I Shared voice/fax line with answering machine
Fax setup
Example of a parallel splitter
Fax setup
Example of a parallel splitter
Set the answer mode
Change settings on the HP All-in-One to receive faxes
Change the answer ring pattern for distinctive ringing
To set the answer mode
Set the number of rings before answering
To test your fax setup from the control panel
Test your fax setup
To set a default fax header from the control panel
Set the fax header
Fax setup
To load an original in the document feeder tray
Load originals and load paper
Load an original in the automatic document feeder
To load an original on the glass
Load an original on the glass
Load 10 x 15 cm 4 x 6 inch photo paper
To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray
Avoid paper jams
Scan an image
Make a copy
Scan an original to a computer
To make a copy from the control panel
Press Scan Menu
Make reprints of your photos
Press OK to select Select Computer
Press Reprints
Scan an original to a memory card or storage device
Defaults option
Print Options
Print Preview
To print one or more 10 x 15 cm 4 x 6 inch photos
Print 10 x 15 cm 4 x 6 inch photos
To print more than one copy of the selected photo
Print from a software application
To edit the selected photo before printing
To select additional photos for printing
To print from a software application Mac
To print from a software application Windows
Replace the ink cartridges
Send a basic fax
To send a basic fax from the control panel
Press Fax Menu
To replace the ink cartridges
Use the HP All-in-One features
To align the printer from the control panel
Clean the HP All-in-One
Align the printer
To clean the glass
Clean the glass
To clean the lid backing
Clean the lid backing
Clean the exterior
To uninstall from a Windows computer and then reinstall
Uninstall and reinstall the software
Troubleshooting common setup issues
HP All-in-One will not turn on
Hardware setup troubleshooting
To uninstall from a Mac and then reinstall
To set your language and country/region
Display shows the wrong language
Wrong measurements are showing in menus on the display
Fax setup troubleshooting
Fax Hardware Test failed
Fax test failed
Fax Connected to Active Telephone Wall Jack test failed
What to do
Phone Cord Connected to Correct Port on Fax test failed
Using Correct Type of Phone Cord with Fax test failed
Dial Tone Detection test failed
Fax Line Condition test failed
HP All-in-One is having problems sending and receiving faxes
Troubleshooting and support
Troubleshooting and support
Try setting the Fax Speed to Medium 14400 or Slow
HP All-in-One cannot send faxes, but can receive faxes
If you hear noise, do the following
HP All-in-One is having problems sending a manual fax
HP All-in-One cannot receive faxes, but can send faxes
Telephone wall jack
Troubleshooting and support
Fax tones are recorded on my answering machine
Telephone wall jack
Wired network setup troubleshooting
Network troubleshooting
Printer not Found screen appears during installation
Received a System Requirements Error No TCP/IP
To establish an active network connection
To make sure your network connection is active
You do not see the Ssid
Wireless setup troubleshooting
To print the network configuration
Error message Cannot connect to network
Weak signal
Cause An invalid WEP key was entered
Error message Invalid WEP Key
Error message More than 1 SecureEZ Setup access point found
Network software installation troubleshooting
Error message Invalid passphrase
To clear a paper jam from the rear door
Clear paper jams
To clear a paper jam in the automatic document feeder
Information on ink cartridges
Calibration error
Ink cartridge messages
Cannot print
Ink cartridges are empty
Ink cartridge problem
Ink cartridges are expired
Ink expiration near
Original HP ink depleted
Print head assembly is stalled
Non-HP ink
Print head failure
To clear the print head assembly
Printer alignment failed
Replace ink cartridges soon
Wrong ink cartridges installed
Support process
Additional warranty options
HP support by phone
Phone support period Placing a call
Print specifications
Paper specifications
System requirements
Paper tray capacities
Scan specifications
Copy specifications
Fax specifications
Physical specifications
Ink cartridge warranty information
Environmental specifications
Regulatory notices
Regulatory model identification number
Warranty
Index
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