15 HP warranty and support

Hewlett-Packard provides Internet and phone support for the HP All-in-One.

This section contains the following topics:

Warranty

Ink cartridge warranty information

Support process

Before you call HP support

HP support by phone

Additional warranty options

HP Quick Exchange Service (Japan)

HP Korea customer support

Prepare the HP All-in-One for shipment

Pack the HP All-in-One

Warranty

For more information about the warranty, see the printed documentation that came with the product.

Ink cartridge warranty information

The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.

During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the product as indicated:

For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.

Ink cartridge warranty information

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HP warranty and support