Chapter 14

If this did not solve the issue, try the next solution.

Troubleshooting

Solution 2: Align the printer

Solution: Align the printer.

Aligning the printer can help ensure excellent print quality.

For more information, see:

Align the printer” on page 128

Cause: The printer needed to be aligned.

If this did not solve the issue, try the next solution.

Solution 3: Clean the printhead

Solution: If the previous solutions did not resolve the issue, try cleaning the printhead.

After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists.

For more information, see:

Clean the printhead” on page 127

Print and evaluate a print quality report” on page 129

Cause: The printhead needed to be cleaned.

The product prints slowly

Try the following solutions if the product is printing very slowly.

Solution 1: Use a lower print quality setting

Solution 2: Check the ink levels

Solution 3: Contact HP support

Solution 1: Use a lower print quality setting

Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed.

For more information, see:

Change the print speed or quality” on page 76

Print using Maximum dpi” on page 82

Cause: The print quality was set to a high setting.

If this did not solve the issue, try the next solution.

176 Troubleshooting

Page 179
Image 179
HP C6340, C6380 manual Product prints slowly, Solution 2 Align the printer, Solution 1 Use a lower print quality setting