HP C6340, C6380 manual Printouts seem blurry or fuzzy, Solution 5 Contact HP support

Chapter 14

For more information, see:

“Check the estimated ink levels” on page 122

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 5: Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: There was a problem with the printhead.

Troubleshooting

Printouts seem blurry or fuzzy

Try the following solutions if your printout is not sharp or unclear.

NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary.

TIP: After reviewing the solutions in this section, you can go to HP's Web site to see

if there is additional troubleshooting help. For more information, go to: www.hp.com/ support.

•Solution 1: Check the print settings

•Solution 2: Use a higher quality image

•Solution 3: Print the image in a smaller size

•Solution 4: Align the printer

Solution 1: Check the print settings

Solution: Check the print settings.

•Check the paper type setting to make sure it matches the type of paper loaded in the input tray.

•Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

For more information, see:

•“Set the paper type for printing” on page 75

•“Change the print speed or quality” on page 76

•“Print using Maximum dpi” on page 82

Cause: The paper type or print quality settings were set incorrectly.

If this did not solve the issue, try the next solution.

170 Troubleshooting