HP LN17 manual Kug-ch06 Page 33 Thursday, March 6, 1997 448 PM

kug-ch06 Page 33 Thursday, March 6, 1997 4:48 PM

P r i n t Q u a l i t y P r o b l e m s

Print Quality Problems

Table 6.5 lists common print quality problems, the possible

cause, and recommended actions.

Table 6.5 Print quality problems

Problem	Possible Cause(s)	Corrective Action(s)
Light/faint prints	Toner Saver mode.	Turn off Toner Saver.
Overall image is lighter		Shake EP cartridge several times.
than normal.
	Toner level low/empty.	Remove EP cartridge, shake it several times,
		then reinstall.
	Damp paper stock.	Replace paper stock.
Blank Prints	If just installed, the EP Cartridge	Remove the tape insert.
Entire printed page is	insert (tape) may still be in place.
blank with no visible	Multiple sheets are being fed from	Remove paper from paper tray and fan it.
print.
	the paper tray at the same time.	Ensure that paper is correctly loaded in tray
		with edges under metal corners.
	No printable data received from	Print a Test Print. If the Test Print is normal,
	computer.	check the following:
		• Interface cable between computer and
		printer
		• Printer set up and application software
		If the Test Print is blank, contact your dealer
		or Digital.
	Defective EP cartridge or low on	Replace EP cartridge.
	toner.
		Table 6.5 Page 1 of 7

C h a p t e r 6 : T r o u b l e s h o o t i n g ❖ 6-33