HP LN17 kug-ch06Page 31 Thursday, March 6, 1997 4:48 PM, Message, Control Panel, Paper Exit Jam, Paper Mismatch Jam, Print Cartridge Jam

kug-ch06 Page 31 Thursday, March 6, 1997 4:48 PM

P a p e r J a m s

Table 6.4 Paper jam messages and corrective actions (continued)

Control Panel		Type of Paper Jam/Remedial Action
Message
Paper Jam-	Paper Exit Jam
Open Rear Cover	1.	Open the rear cover (A).
alternating with
	2.	Remove the jammed paper.
Clear Paper Path	3. If you do not see the jammed
		paper, remove the Duplex
		Module, remove the jammed
		paper, then replace the
		Duplex Module.
	4.	Close the rear cover.
Paper Jam-	Print Cartridge Jam
Open Front Cover	1.	Remove the Envelope Feeder
alternating with
		if installed.
Remove PrintCart	2. Open the front cover (A).
Clear Paper Path	3. Remove the EP cartridge (B).
	4.	Remove the jammed paper.
	5.	Reinsert the EP cartridge.
	6.	Close the front cover.
	7.	Replace the Envelope Feeder if
		necessary.
Paper Size Jam-	Paper Mismatch Jam
Open Rear Cover	1.	Change the loaded paper to
alternating with
		the correct size.
Clear Paper Path	2. Open the rear cover (A).
	3.	Remove the jammed paper.
	4.	Close the rear cover.
	5.	If the problem paper was in
		the front tray or the Envelope
		Feeder, check that the
		corresponding menus are set
		to the size loaded.

Table 6.4 Page 5 of 6

C h a p t e r 6 : T r o u b l e s h o o t i n g ❖ 6-31