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HP M551DN manual Replacement instructions

Models: M551DN

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4.Remove the new print cartridge from its protective bag.

5.Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.

6.Remove the orange protective cover from the print cartridge.

CAUTION: Avoid prolonged exposure to light.

CAUTION: Do not touch the green roller. Doing so can damage the cartridge.

ENWW	Replacement instructions 103

Image 121

HP M551DN manual Replacement instructions

Contents

Laserjet Enterprise 500 Color Page HP LaserJet Enterprise 500 color M551 Trademark Credits Copyright and LicenseConventions used in this guide Conventions used in this guide Table of contents Use the product with Mac Software for WindowsPaper and print media Connect the product with WindowsPrint cartridges, toner collection unit, and other supplies Print tasks 119 Color 159 Manage and maintain 167 Solve problems 183 Appendix B Service and support 225 Appendix a Supplies and accessories 221Appendix D Regulatory information 237 Appendix C Product specifications 235Index 249 Xvi Product basics Product comparison ModelFeatures Environmental features Accessibility features Product front view Product viewsInterface ports Product back viewSerial number and model number location Control panel menus Control-panel layout Control-panel help Sign In menu Control panel menusRetrieve Job From USB menu Navigate the control-panel menus3Retrieve Job From Device Memory menu Retrieve Job From Device Memory menu4Supplies menu Supplies menuSupplies menu Trays menu Trays menuGeneral Settings menu Administration menu7General Settings menu Reports menuAM/PM Enww Enww Enww General Print Settings menu Retrieve From USB Settings menuRetrieve From USB Settings menu General Print Settings menu9General Print Settings menu Default Print Options menu10Default Print Options menu Enww Display Settings menu Display Settings menu12Manage Supplies menu Manage Supplies menu13Manage Trays menu Manage Trays menu14Network Settings menu Network Settings menuJetdirect Menu 15Jetdirect Menu 802.1x Reset Keep Reset Security YesKeep Enww Enww 16Troubleshooting menu Troubleshooting menuTroubleshooting menu Backup/Restore menu Device Maintenance menuCalibrate/Cleaning menu 17Backup/Restore menuService menu USB Firmware Upgrade menuEnww Software for Windows Select the correct printer driver for Windows Supported operating systems and printer drivers for WindowsHP UPD PCL 6 driver HP PCL 6 driverHP UPD PS driver HP UPD PCL 5 driverHP Universal Print Driver UPD UPD installation modesPriority print settings for Windows Change print job settings for WindowsChange the default settings for all print jobs Windows 7 Click Start, and then click Devices and PrintersClick the Device Settings tab Change the product configuration settingsWindows XP Remove the printer driver from WindowsClick Start, Control Panel, and then Add or Remove Programs Windows VistaSupported utilities for Windows HP Web JetadminHP Embedded Web Server HP ePrintSoftware Software for other operating systemsEnww Use the product with Mac Software for Mac Install software for Mac operating systemsSupported operating systems and printer drivers for Mac Configure the IP address Install software for Mac computers on a wired networkAdministration Reports Configuration/Status Pages Install the software Open System Preferences Select Print & Fax Remove the printer driver from Mac operating systemsPriority print settings for Mac Change print job settings for MacChange the default settings for all print jobs Change the product configuration settingsSoftware for Mac computers HP Printer Utility featuresHP Printer Utility for Mac Open the HP Printer UtilityHP Embedded Web Server Supported utilities for MacHP ePrint AirPrintBasic print tasks with Mac Cancel a print job with a MacChange the paper size and type with Mac Resize documents or print on a custom paper size with MacCreate a printing preset Create and use printing presets with MacUse printing presets Print a cover page with MacPrint on both sides of the page duplex printing with Mac Print multiple pages on one sheet of paper with MacUse automatic duplex printing Print on both sides manuallyStore jobs with Mac Use the Services menu with Mac Solve problems with a MacSelect the Device Maintenance tab Select the Services on the Web tabEnww Connect the product with Windows Printer sharing disclaimer Connect with USB CD installationSupported network protocols Connect to a network with Windows1Supported network protocols Network type Supported protocolsService name Description 2Advanced Security features for network managementConfigure the IP address Install the product on a wired network with WindowsInstall the software View or change network settings Configure network settings with WindowsSet or change the network password TCP/IP Administration Network Settings Jetdirect MenuIPv6 Settings Address IPv6 Settings Address Manual Settings EnableAdministration Network Settings Jetdirect Menu Link Speed Link speed and duplex settingsSetting Description Auto Paper and print media Special paper guidelines Understand paper useMedia type Do not Understand paper use Enww Supported paper sizes Size and dimensions Tray Tray 3 optional1Supported paper and print media sizes Enww Enww Paper type Tray Tray 2 Tray 3 optional Supported paper typesPaper type Tray Tray 3 optional Tray and bin capacity Tray or bin Paper type Specifications QuantityTray and bin capacity Load Tray Load paper traysLoad paper trays Address type Left margin Top margin Print envelopesLoad the optional 500-sheet paper and heavy media tray Tray Load standard-sized paper into Tray Load custom-size paper into Tray Enww Enww Tray Paper orientation for loading traysEnww Tray 2 or optional Tray Enww Configure a tray when loading paper Configure traysConfigure a tray to match print job settings Configure a tray from the control panelAuto-sense settings Automatic overhead transparency sensing auto sense modeSelect the paper by source, type, or size SourceType and size Print cartridges, toner collection unit, and other supplies Color Cartridge number Part number Printer sharing disclaimer Supplies informationPrint cartridge views Supplies viewsPrint when a print cartridge is at or near end of life Change settings for print cartridgesManage print cartridges HP anticounterfeit Web site Store and recycle suppliesRecycle supplies Print-cartridge storageReplace the print cartridge Replacement instructionsReplacement instructions Replace the toner collection unit Enww Enww Type of print cartridge Steps to resolve the problem Solve problems with suppliesCheck the print cartridges Inspect the print cartridge for damage Print the Supplies Status Repeating defectsMemory chip memory errors 10.XX.YY Supply memory errorMemory chip missing errors Interpret control panel messages for suppliesCyan cartridge low Black cartridge very lowCyan cartridge very low Fuser kit very low Fuser kit lowIncompatible color cartridge Incompatible fuserMagenta cartridge very low Magenta cartridge lowReplace color cartridge Replace fuser kitReplace toner collection unit Replace SuppliesSupplies low Supplies in wrong positionSupplies very low Toner Collection Unit Almost Full Unsupported supply installedUsed supply in use Wrong cartridge in color slotYellow cartridge very low Yellow cartridge lowEnww Print tasks Cancel a print job with Windows Open the printer driver with Windows Basic print tasks with WindowsGet help for any printing option with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows Use a printing shortcut with WindowsClick the Printing Shortcuts tab Create printing shortcuts Enww Enww Improve print quality with Windows Enww Manually print on both sides with Windows Print on both sides duplex with WindowsAutomatically print on both sides with Windows Enww Print multiple pages per sheet with Windows Enww Select page orientation with Windows Enww Set color options with Windows Use HP ePrint Print colored text as black grayscale with Windows Additional print tasks with WindowsPrint on preprinted letterhead or forms with Windows Enww On the File menu in the software program, click Print Enww Enww Print the first or last page on different paper with Windows Enww Scale a document to fit page size with Windows Enww Add a watermark to a document with Windows Create a booklet with Windows Use job storage features with Windows Create a stored job with Windows Print a stored job Delete a stored job Job Storage Mode area, click the Proof and Hold optionSet job storage options with Windows Print one copy for proof before printing all the copiesPermanently store a job on the product Temporarily store a job on the productSet the user name for a stored job Receive notification when someone prints a stored jobSpecify a name for the stored job Print business graphics or marketing material Print special jobs with WindowsSupported glossy paper Set the duplex alignment Print weatherproof maps and outdoor signsSupported tough paper Open the Retrieve Job From USB menu Walk-up USB printingColor Change the color theme for a print job Adjust color/color settingsClick Properties or Preferences Manual color options Change the color options1Manual color options Setting description Setting options Edge ControlHalftone Neutral GraysUse HP EasyColor Sample book color matching Match colors to your computer screenPrint color samples Administration Reports Other PagesPantone color matching Enww Manage and maintain Print information pages Configuration1Reports menu Other Pages DemonstrationAre installed Use the HP Embedded Web Server Information tab HP Embedded Web Server featuresGeneral tab 2HP Embedded Web Server Information tab4HP Embedded Web Server Print tab Print tabHP Web Services tab Troubleshooting tabSecurity tab Networking tab7HP Embedded Web Server Other Links list Other Links listUse HP Web Jetadmin Security statements Product security featuresIP Security Secure the HP Embedded Web ServerErase Job Data Erase Job DataData affected Click the HP Secure High Performance Hard Disk Drive linkSecure stored jobs Open the Access Control menuLock the control panel menus Lock the formatter cagePowersave modes Economy settingsDisable or enable sleep mode Administration General Settings Energy SettingsSleep Timer Settings Sleep/Auto Off Timer Set the sleep timerEnabled Disabled Set the sleep scheduleProduct updates Clean the productClean the paper path Device Maintenance Calibrate/CleaningEnww Solve problems Self help Solve general problems checklist Factors that affect product performance Administration General Settings Restore Factory Settings Restore factory settingsControl-panel message types Interpret control-panel messagesControl-panel messages Message type DescriptionProduct does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jamsEnww Jam locations Clear jamsClear jams in the output bin area Clear jams in Tray Enww Clear jams in Tray Clear jams in the right door Enww Enww Enww Enww Clear jams in the lower right door Tray Administration General Settings Jam Recovery Change jam recoveryPaper does not feed automatically Paper does not feed automatically Cause SolutionChange the paper type setting for Windows Use the correct paper type setting in the printer driverChange the paper type setting for Mac Improve print qualityChange the color theme for a print job Adjust color settings in the printer driverNone Change the color options Use paper that meets HP specificationsDevice Maintenance Calibrate/Cleaning Full Calibration Print a cleaningCalibrate the product to align colors Use the printer driver that best meets your printing needs HP UPD PCL Product does not print Product does not print or it prints slowlyProduct prints slowly File does not print from the USB storage accessory Solve walk-up USB printing problemsSolve walk-up USB printing problems Solve direct-connect problems Solve connectivity problemsSolve network problems Computer is using the incorrect IP address for the productComputer is unable to communicate with the product Computer or workstation might be set up incorrectlyClick Settings Solve product software problems with WindowsProduct is in Ready mode, but nothing prints Click Devices and Printers Print job was not sent to the product that you wanted Solve product software problems with MacHardware troubleshooting Software troubleshootingEnww Supplies and accessories Order parts, accessories, and supplies Part numbers AccessoriesPrint cartridges and toner collection unit Cables and interfacesMaintenance kits Service and support Hewlett-Packard limited warranty statement Enww Enww Data stored on the print cartridge End User License Agreement Transfer OpenSSL Customer self-repair warranty service Customer support Product specifications Table C-1Product dimensions Physical specificationsProduct Height Depth Width Weight Product Height Depth WidthRegulatory information FCC regulations Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returnsMaterial restrictions PaperNon-U.S. returns Residents of Alaska and HawaiiEnww Energy Use Declaration of conformitySupplementary Information September Boise, Idaho USAFor Regulatory Topics only, contact Laser safety Safety statementsVcci statement Japan Power cord instructions Power cord statement JapanGS statement Germany EMC statement Korea Laser statement for FinlandLuokan 1 laserlaite Restriction on Hazardous Substances statement Ukraine Enww Accessories Symbols/NumericsIndex Settings Firmware Retrieve job from device HP Printer Utility Msds Stored jobs 152 Printing from Tray Printing on both sides TCP/IP Msds Enww Page CF079-90908* *CF079-90908