HP M551DN manual Solve problems 183

Models: M551DN

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Clean the paper path

181

Product updates

181

11 Solve problems

183

Self help

184

Solve general problems checklist

185

Factors that affect product performance

186

Restore factory settings

187

Interpret control-panel messages

188

Control-panel message types

188

Control-panel messages

188

Paper feeds incorrectly or becomes jammed

189

The product does not pick up paper

189

The product picks up multiple sheets of paper

189

Prevent paper jams

189

Clear jams

191

Jam locations

191

Clear jams in the output bin area

192

Clear jams in Tray 1

193

Clear jams in Tray 2

195

Clear jams in the right door

196

Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)

200

Clear jams in the lower right door (Tray 3)

201

Change jam recovery

202

Paper does not feed automatically

203

Improve print quality

204

Use the correct paper type setting in the printer driver

204

Change the paper type setting for Windows

204

Change the paper type setting for Mac

204

Adjust color settings in the printer driver

205

Change the color theme for a print job

205

Change the color options

206

Use paper that meets HP specifications

206

Print a cleaning page

207

Calibrate the product to align colors

207

Check the print cartridges

208

Use the printer driver that best meets your printing needs

208

The product does not print or it prints slowly

210

The product does not print

210

The product prints slowly

211

Solve walk-up USB printing problems

212

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ENWW

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HP M551DN manual Solve problems 183