HP M551DN Check the print cartridges, Use the printer driver that best meets your printing needs

Check the print cartridges

Check each print cartridge, and replace it if necessary, if you are having any of the following problems:

●The printing is too light or seems faded in areas.

●Printed pages have small unprinted areas.

●Printed pages have streaks or bands.

If you determine that you need to replace a print cartridge, print the supplies status page to find the part number for the correct genuine HP print cartridge.

Type of print cartridge	Steps to resolve the problem
Refilled or remanufactured print	Hewlett-Packard Company cannot recommend the use of non-HP supplies, either
cartridge	new or remanufactured. Because they are not HP products, HP cannot influence
	their design or control their quality. If you are using a refilled or remanufactured
	print cartridge and are not satisfied with the print quality, replace the cartridge with
	a genuine HP cartridge.
Genuine HP print cartridge	1. The product control panel or the supplies status page indicates Very Low
	status when the cartridge has reached the end of its designated life. Replace
	the print cartridge if print quality is no longer acceptable.
	2. Visually inspect the print cartridge for damage. See the instructions that follow.
	Replace the print cartridge if necessary.
	3. If printed pages have marks that repeat several times at the same distance
	apart, print a cleaning page. If this does not solve the problem, use the
	repeating defects information in this document to identify the cause of the
	problem.

Use the printer driver that best meets your printing needs

You might need to use a different printer driver if the printed page has unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

HP PCL 6 driver	● Provided as the default driver. This driver is automatically installed unless you
	select a different one.
	● Recommended for all Windows environments
	● Provides the overall best speed, print quality, and product-feature support for
	most users
	● Developed to align with the Windows Graphic Device Interface (GDI) for the
	best speed in Windows environments
	● Might not be fully compatible with third-party and custom software programs
	that are based on PCL 5

208 Chapter 11 Solve problems ENWW