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HP M551DN Support & Drivers, ●Device Maintenance, ●Calibrate/Cleaning, Print Cleaning Page, Clean the paper path

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Clean the product

Over time, particles of toner and paper accumulate inside the product. This can cause print-quality problems during printing. Cleaning the product eliminates or reduces these problems.

Clean the paper path and print-cartridge areas every time that you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the product free from dust and debris.

To clean the product exterior, use a soft, water-moistened cloth.

Clean the paper path

1.At the product control panel, press the Home button.

2.Open the following menus:

●Device Maintenance●Calibrate/Cleaning

3.Select the Print Cleaning Page item, and press the OK button to print the page.

4.The cleaning process can take several minutes. When it is finished, discard the printed page.

Product updates

Software and firmware updates and installation instructions for this product are available at www.hp.com/support/lj500colorM551. Click Support & Drivers, click the operating system, and then select the download for the product.

ENWW	Clean the product 181

Contents

Page Page Page Page Conventions used in this guide TIP: CAUTION: WARNING Page Table of contents 3 Software for Windows 4 Use the product with Mac Connect the product with Windows Paper and print media 7 Print cartridges, toner collection unit, and other supplies 8 Print tasks 9 Color 10 Manage and maintain 11 Solve problems Appendix A Supplies and accessories Appendix B Service and support Appendix C Product specifications Appendix D Regulatory information Index Page 1 Product basics Performance Paper handling Supported operating systems Connectivity Memory Page Page Page Product front view Product back view Interface ports Serial number and model number location 2 Control panel menus Page Control-panelhelp Navigate the control-panelmenus Retrieve Job From USB General Settings Retrieve From USB Settings Retrieve Job From Device Memory Page Page Page Reports menu General Settings menu Page Page Page Page Retrieve From USB Settings menu General Print Settings menu Default Print Options menu Page Display Settings menu Manage Supplies menu Manage Trays menu Network Settings menu Page Page Page Page Page Backup/Restore menu Calibrate/Cleaning menu USB Firmware Upgrade menu To display Device Maintenance USB Firmware Upgrade Service menu Page 3 Software for Windows Page Page UPD installation modes Priority print settings for Windows Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings Windows XP 1.Click Start, Control Panel, and then Add or Remove Programs Change/Remove Programs Uninstall a program HP Web Jetadmin HP Embedded Web Server HP ePrint Web Services Page Page 4 Use the product with Mac Install software for Mac computers connected directly to the product Install software for Mac computers on a wired network IPv4 IPv6 Install the software IP Printer Protocol Remove the printer driver from Mac operating systems 1.Open System Preferences 2.Select Print & Fax Priority print settings for Mac Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings HP Printer Utility for Mac HP Embedded Web Server HP ePrint AirPrint Cancel a print job with a Mac Product control panel: Software program: Mac print queue: Change the paper size and type with Mac Create and use printing presets with Mac Create a printing preset Use printing presets standard Print a cover page with Mac Text Print multiple pages on one sheet of paper with Mac Layout Pages per Sheet Layout Direction Store jobs with Mac Job Storage Job Storage Mode Proof and Hold Personal Job Set the color options with Mac Color Options Color/Quality Options 3.Open the Color Options menu or the Color/Quality Options menu Advanced Page 5 Connect the product with Windows CD installation Connected directly to the computer Install Finish More Options Supported network protocols Page Configure the IP address Install the software View or change network settings Set or change the network password Manually configure IPv4 TCP/IP parameters from the control panel Manually configure IPv6 TCP/IP parameters from the control panel Link speed and duplex settings 6 Paper and print media Special paper guidelines Page Paper/Quality Paper size Page Page Page Page Page Page Page Load Tray Page Print envelopes Load the optional 500-sheetpaper and heavy media tray (Tray 3) Load standard-sizedpaper into Tray Load custom-sizepaper into Tray Page Page Tray Page Tray 2 or optional Tray Page Any Size Any Type Configure a tray when loading paper Modify Configure a tray to match print job settings Auto-sensesettings Source Type and size 7Print cartridges, toner collection unit, and other supplies Environmental features Print cartridge views Print when a print cartridge is at or near end of life Enable or disable the Very Low Settings options from the control panel Recycle supplies Print-cartridgestorage HP policy on non-HPprint cartridges Replace the print cartridge Page Replace the toner collection unit Page Page Page Inspect the print cartridge for damage Repeating defects Print the Supplies Status page 10.XX.YY Supply memory error Black cartridge low Black cartridge very low Cyan cartridge low Cyan cartridge very low Fuser kit low Fuser kit very low Incompatible <color> cartridge Incompatible fuser Magenta cartridge low Magenta cartridge very low Replace <color> cartridge Replace fuser kit Replace Supplies Supplies in wrong position Supplies low Supplies very low Toner Collection Unit Almost Full Unsupported supply installed Used supply in use Wrong cartridge in <color> slot Yellow cartridge low Yellow cartridge very low Page 8 Print tasks Cancel Current Job Open the printer driver with Windows Use a printing shortcut with Windows 3.Click the Printing Shortcuts tab Create printing shortcuts Page Save As Select the page size with Windows Select a custom page size with Windows Select the paper type with Windows Select the paper tray with Windows Select the print resolution Print Quality Manually print on both sides with Windows Automatically print on both sides with Windows Page Print on both sides Print multiple pages per sheet with Windows Page Pages per sheet Print page borders Page order Orientation Select page orientation with Windows Portrait Rotate by 180 degrees Set color options with Windows Color HP EasyColor Sign In + Add printer ePrint Settings Allowed Senders Allowed Senders Only Print colored text as black (grayscale) with Windows Document Options Printer Features Print All Text as Black Print on preprinted letterhead or forms with Windows Page Other Print on special paper, labels, or transparencies with Windows Page Page Print the first or last page on different paper with Windows Special pages Print pages on different paper Pages in document First Last Scale a document to fit page size with Windows Effects Print document on Add a watermark to a document with Windows Edit First page only Create a booklet with Windows Booklet layout Left binding Right binding 2 pages per sheet Use job storage features with Windows Create a stored job with Windows Print a stored job Delete a stored job Set job storage options with Windows Page Page Print business graphics or marketing material Print weatherproof maps and outdoor signs 3.Open the Retrieve Job From USB menu Copies 9 Color Change the color theme for a print job 2.Click Properties or Preferences Color Themes Default (sRGB) Vivid (sRGB) Change the color options Print in Grayscale Manual color options Neutral Grays Halftone Page Color/ Quality Options Sample book color matching Print color samples ●Other Pages RGB Samples Print CMYK Values PANTONE® color matching Page 10 Manage and maintain ●Configuration/Status Pages or Other Pages Page Open the HP Embedded Web Server by using a network connection Information tab General tab Print tab Troubleshooting tab Security tab HP Web Services tab Networking tab Other Links list Self Help and Documentation Security statements IP Security Secure the HP Embedded Web Server 3.Open the General Security menu Username Erase Job Data Data affected Secure stored jobs Lock the control panel menus 3.Open the Access Control menu Sign In and Permission Policies Lock the formatter cage Disable or enable sleep mode Set the sleep timer Set the sleep schedule Clean the paper path ●Device Maintenance ●Calibrate/Cleaning Print Cleaning Page Support & Drivers Page 11 Solve problems Page ◦Administration ◦Reports ◦Configuration/Status Pages ◦Configuration Page Factors that affect product performance ●Restore Factory Settings Control-panelmessage types Control-panelmessages The product does not pick up paper The product picks up multiple sheets of paper Prevent paper jams Page Jam locations Clear jams in the output bin area Clear jams in Tray Page Page Clear jams in the right door Page Page Page Clear jams in the optional 500-sheetpaper and heavy media tray (Tray 3) Clear jams in the lower right door (Tray 3) Change jam recovery Off ●Jam Recovery Page Change the paper type setting for Windows Change the paper type setting for Mac Change the color theme for a print job Change the color options Print a cleaning page Calibrate the product to align colors ●Full Calibration Use the printer driver that best meets your printing needs Page The product does not print Ports Virtual printer port for USB The product prints slowly The file does not print from the USB storage accessory The file that you want to print is not listed in the Open From USB menu Poor physical connection The computer is using the incorrect IP address for the product The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled, or other network settings are incorrect A printer driver for the product is not visible in the Printer folder Close Disable An error message was displayed during the software installation The product is in Ready mode, but nothing prints b.Click Devices and Printers The product name does not appear in the product list in the Print & Fax list A print job was not sent to the product that you wanted Software troubleshooting Hardware troubleshooting You are using a generic printer driver when using a USB connection Format For Page A Supplies and accessories Page Accessories Print cartridges and toner collection unit Cables and interfaces Maintenance kits B Service and support Page Page Page Page Page Page Page Page Page C Product specifications Page D Regulatory information Page Protecting the environment Ozone production Power consumption Paper use Plastics United States and Puerto Rico Non-U.S.returns Chemical substances Material Safety Data Sheet (MSDS) For more information Page Page Laser safety Canadian DOC regulations VCCI statement (Japan) Power cord instructions Power cord statement (Japan) EMC statement (Korea) Laser statement for Finland Luokan 1 laserlaite VAROITUS VARNING Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Restriction on Hazardous Substances statement (Ukraine) Page Index