HP Palmtop 660LX Can I send a fax using a calling card?, There are several possible problems here

Can I send a fax using a calling card?

Yes.

1.Create a Dialing Location (named, for example, “Calling Card”) that includes all the necessary access numbers and calling card information as part of the long distance dialing pattern.

2.Choose that Dialing Location within bFAX™ and all long distance faxes will be sent using that calling card information. You can even create different Dialing Locations for using different calling cards.

For example, if your calling card number was 123456789 you could configure the “Calling Card” dialing location to dial long distance calls like: FG,,,,123456789. F means to dial area code, G means to dial the local phone number, the four commas mean to pause eight(8) seconds (a comma means to pause for two seconds), and “123456789” is the calling card number that gets entered as your calling card number. If you are calling from a hotal or business that requires dialing “9” or “8” to access an outside line, than change it to: 9,FG,,,,123456789

Typically, a pause between four seconds (two commas) and twelve seconds (six commas) works best.

When sending a fax, I immediately see an error, message that states “Your modem reported a general error.”

There are several possible problems here.

1.You may have dialed a wrong number or dialed incorrectly. If a long distance number is dialed as a local call instead, the operator message can cause some modems to report this error. Some voice mail systems will cause modems to report this error.

Tip

Watch the Fax Progress box while dialing to see exactly what number is being dialed. If it is not a correctly, or the Dialing Location is not properly configured.

108-HPPalmtopPCUserGuide