Solve wireless problems .......................................................................................................
224
Basic wireless troubleshooting ........................................................................................
Advanced wireless troubleshooting ................................................................................
225
Make sure your computer is connected to your network ...........................................
226
Make sure that the HP device is connected to your network ....................................
227
Check to see if the firewall software is blocking communication ...............................
228
Make sure the HP device is online and ready ...........................................................
Your wireless router is using a hidden SSID .............................................................
229
Make sure the wireless version of the HP device is set as the default printer
driver (Windows only) ...............................................................................................
Make sure the HP Network Devices Support service is running (Windows only) ......
Add hardware addresses to a wireless access point (WAP) .....................................
230
Solve photo (memory card) problems ...................................................................................
The device cannot read the memory card ......................................................................
The device cannot read photos on the memory card ......................................................
231
The device prints half a page, then ejects the paper ......................................................
Solve device management problems ....................................................................................
Embedded Web server cannot be opened .....................................................................
232
Troubleshoot installation issues ............................................................................................
Hardware installation suggestions ..................................................................................
233
Software installation suggestions ....................................................................................
234
Clear jams ............................................................................................................................
Clear paper jams ............................................................................................................
235
Avoid paper jams ............................................................................................................
237
Errors (Windows) ..................................................................................................................
Printhead(s) Missing .......................................................................................................
238
Incompatible Printhead ...................................................................................................
Printhead problem ..........................................................................................................
Fax Memory Full .............................................................................................................
Device Disconnected ......................................................................................................
Replace Cartridge(s) Soon .............................................................................................
239
Cartridge Problem ...........................................................................................................
Paper Mismatch ..............................................................................................................
The cartridge cradle cannot move. .................................................................................
Paper Jam ......................................................................................................................
240
The printer is out of paper. ..............................................................................................
Incompatible Cartridge(s) ...............................................................................................
Printer Offline ..................................................................................................................
Printer Paused ................................................................................................................
241
Document failed to print ..................................................................................................
General printer error........................................................................................................
A HP supplies and accessories
Order printing supplies online ...............................................................................................
243
Accessories ..........................................................................................................................
Supplies ................................................................................................................................
244
Ink cartridges and printheads .........................................................................................
HP media ........................................................................................................................
245
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