Incorrect date and time on faxes

If you are in a country/region that is observing Daylight Savings Time, the time stamp for faxes might not always reflect the accurate time for your local time zone. In addition, the default filename of faxes archived (which includes a time stamp) might also be affected.

To see the correct times when faxes are received, print the fax log from the HP Officejet Pro device control panel.

To enable the correct time to be reported on faxes during Daylight Savings Time, use the EWS to manually change the time zone used by the HP Officejet Pro device to one that reflects the correct time:

Open a supported Web browser (such as Microsoft Internet Explorer, Opera, Mozilla Firefox, or Safari) on your computer.

Type the IP address that has been assigned to HP Officejet Pro device.

For example, if you are using an IPv4 network environment and the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123. If you are using an IPv6-only network environment and the IP address is FE80::BA:D0FF:FE39:73E7, type the following address into the Web browser: http://[FE80::BA:D0FF:FE39:73E7].

The EWS page appears in the Web browser window.

For more information about using the EWS, see Use the Embedded Web server.

Click the Settings tab, and then, under Preferences, click Time Zone.

Select the time zone that corresponds to the correct time (typically a time zone that is one hour ahead of yours).

NOTE: When your country/region returns to Standard Time, change the time zone to reflect your time zone.

Solve network problems

NOTE: After correcting any of the following, run the installation program again.

General network troubleshooting

If you are unable to install the device software, verify the following:

All cable connections to the computer and the device are secure.

The network is operational and the network hub is turned on.

All applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows.

Solve network problems

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