Chapter 8

Fax over Internet Protocol (FoIP)

You can subscribe to a low-cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you do one of the following:

Dial a special access code along with the fax number

Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled 1-LINEon the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see Set the fax speed.

NOTE: If you have questions about internet/digital faxing, contact your internet faxing services support department or your local service provider for further assistance.

Test fax setup

You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing. Perform this test after you have completed setting up the device for faxing. The test does the following:

Tests the fax hardware

Verifies the correct type of phone cord is connected to the device

Checks that the phone cord is plugged into the correct port

Checks for a dial tone

Checks for an active phone line

Tests the status of your phone line connection

The device prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem, and then rerun the test.

To test fax setup via the device control panel

1.Set up the device for faxing according to your particular home or office setup instructions.

2.Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray before starting the test.

3.From the device control panel, press (Setup).

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HP Pro 8500 - A909a manual Fax over Internet Protocol FoIP, Test fax setup, To test fax setup via the device control panel