Problems and Solutions

Problem

Possible cause

Solution

The camera

The battery is

! The charge in the battery could

does not

functioning

be low or completely drained.

turn on.

incorrectly, is

Try installing a new or

 

dead, is

recharged battery.

 

installed

! Ensure that the battery is

 

incorrectly, or

inserted correctly (page 14).

 

is missing.

! Ensure that you are using the

 

 

correct type of battery. For best

 

 

results, use only a rechargeable

 

 

HP Photosmart R07 lithium ion

 

 

battery for HP Photosmart R-

 

 

series cameras (L1812A) or a

 

 

disposable Duracell CP1 battery.

 

 

 

 

If you are using

Ensure that the HP AC power

 

the HP AC

adapter is connected to the

 

power adapter,

camera and is plugged into a

 

it is not

working electrical outlet.

 

connected to

 

 

the camera, or

 

 

is not plugged

 

 

into a power

 

 

outlet.

 

 

 

 

 

The HP AC

Ensure that the HP AC power

 

power adapter

adapter is not damaged or

 

is not

defective and is plugged into a

 

functioning

working electrical outlet.

 

correctly.

 

 

 

 

 

The camera

Reset the camera (see Resetting

 

has stopped

the Camera on page 124).

 

operating.

 

 

 

 

Chapter 7: Troubleshooting and Support

131