Message

Possible cause

Solution

UNSUPPORTED

The optional

Ensure that the memory

CARD

memory card that

card is the proper type for

 

is installed in the

your camera. (See Storage

 

memory slot is

on page 179.)

 

not a supported

 

 

memory card.

 

 

 

 

CARD IS

The optional

Format the memory card

UNFORMATTED

memory card that

by following the

Press OK to

is installed needs

instructions on the Image

format card

to be formatted.

Display (remove the card

 

 

from the camera if you do

 

 

not want it to be

 

 

formatted).

 

 

 

CARD HAS

The optional

Re-format the memory

WRONG

memory card that

card by following the

FORMAT

is installed is

instructions on the Image

Press OK to

formatted for a

Display (remove the card

format card

different device,

from the camera if you do

 

such as an MP3

not want it to be re-

 

player.

formatted).

 

 

 

Unable to Format

The optional

Replace the memory card.

 

memory card that

 

 

is installed is

 

 

corrupted.

 

 

 

 

The card is

When trying to

Simply remove the card

locked. Please

configure your

from the camera and

remove the card

HP Instant Share

continue the HP Instant

from your

menu, the

Share task, or switch the

camera.

optional memory

locking tab on the memory

 

card that is

card to the unlocked

 

installed is

position before continuing.

 

locked.

 

 

 

 

Chapter 7: Troubleshooting and Support

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