Message

Possible cause

Solution

Cannot Connect

The optional

Switch the locking tab on

To Product

memory card

the memory card to the

(continued)

that is installed is

unlocked position.

 

locked.

 

 

 

 

 

The USB

Reboot the computer.

 

connection

 

 

failed.

 

 

 

 

Could Not Send

The computer is

Make sure your computer

To Service

not connected to

is online.

 

the Internet.

 

 

 

 

Communication

Other HP Instant

Close the other HP Instant

Problem

Share software is

Share program.

 

running with

 

 

exclusive access

 

 

to your camera.

 

 

 

 

Chapter 7: Troubleshooting and Support

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