Message

Possible cause

Solution

F-number and

The camera is out

Select a different aperture

shutter speed turn

of range for the

when using the Aperture

red in Live View

selected aperture

Priority Av shooting mode.

 

or shutter speed.

 

 

 

 

Cannot display

Possibly an

! The image may still be

image

image taken with

okay. Transfer the image

 

another camera

to your computer and try

 

or a corrupt

opening it with the HP

 

image file caused

Image Zone software.

 

by the camera

! Do not remove the

 

not shutting down

memory card when the

 

properly.

camera is turned on.

 

 

 

Camera has

The camera may

Turn the camera off and

experienced a

have a firmware

then on again. If that does

fatal error

problem.

not fix the problem, try

 

 

resetting the camera (see

 

 

Resetting the Camera on

 

 

page 124). If the problem

 

 

persists, note the error

 

 

code and then call HP

 

 

Support (see Getting

 

 

Assistance on page 155).

 

 

 

Unknown USB

The camera is

Make sure that the camera

device

connected to a

is connected to a

 

USB device that it

supported printer or

 

does not

computer.

 

recognize.

 

 

 

 

Chapter 7: Troubleshooting and Support

147