Before You Call HP |
Operating system and amount of RAM installed
In Windows 95 or Windows 98, from the Start menu on the task bar, select Settings/Control Panel.
In Windows NT (while signed on as Administrator), from the Start menu on the task bar, select Programs/Administrative Tools (Common)/
Windows NT Diagnostics. Select the Version tab and write down the version number and service pack number; for example: 4.00.1381 and Service Pack 3. Then select the Memory tab and write down the amount of memory listed under Physical Memory - Total; for example: 32 MB RAM.
OtherYour computer may have come with an internal
Your computer may have come with a sound board and speakers or you may have purchased them separately. Check the documentation that came with your computer or sound board. Example: Sound Blaster
Parallel port type and system resources in useIn general, computers manufactured after January 1995 have the required
In Windows 95 or Windows 98, display the Device Manager.
Support | Customer B: Appendix |
|
|