
Chapter 3:
Problem Solving
Read this section if you run into trouble with your
Gather the information on page
Things to Try First
■Does your computer meet the minimum system requirements (see“Minimum System Requirements” on page
■Make sure your computer and
■Turn off the computer’s power, unplug the
■Disconnect all the cables and then reconnect them. Sometimes just reconnecting a cable aligns it correctly or adjusts the pin connections, fixing a faulty connection. (Check for bent pins on the connectors and straighten them.)
■Make sure that you are using the right type of CD. See “Choosing CDs for Your
■Try the operation with a different CD.
■Check the list of known compatibility problems (page
Chapter 3: Problem Solving