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HP SureStore CD-Writer Plus 7570e Hard Drive Compression Software, Achieving optimal performance

Models: SureStore CD-Writer Plus 7570e SureStore CD-Writer Plus 7550e

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Common Symptoms and Solutions

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Hard Drive Compression Software

We do not recommend using hard drive compression software. If you use hard drive compression software, it estimates free hard drive space based upon a compression ratio (often user selectable). Programs may check your hard drive for space needed and may think you have the necessary free space. However, depending on the type of files you are copying, you may in fact not have enough hard drive space.

Achieving optimal performance

Run SCANDISK.EXE and DEFRAG.EXE on your hard drive before using your CD-Writer Plus drive for the first time (see your Windows manual for more information). Then run them periodically after that. These programs improve access times to the hard drive, which will help improve system performance while writing to and reading from the CD- Writer Plus drive.

Printer Status Monitor Software

NOTE: This is only an issue if your printer is connected to the back of the CD- Writer Plus drive.

If your printer came with a program that notifies you about the status of the printer (such as when it is out of paper), this printer status monitor software might cause problems. The printer status monitor software checks the status of your printer every few seconds. If this happens while you are writing data to your recordable CD, it will cause data corruption. Turn off the printer status monitor software to prevent this problem. Check the information that came with your printer to find out how to do this.

Known Compatibility Problems

■Check the Readme file that came with the CD-Writer Plus drive for additional information. Click on Start, then point to Programs, HP CD-Writer Plus, Tools and Information, User Reference then click

README.TXT.

■Check the HP web site listed on page B-4 for the most recent information.

■Printers in General

If your printer came with a program that notifies you about the status of the printer (such as when it is out of paper), this printer status monitor software might cause problems. The printer status monitor software checks the status of your printer every few seconds. If this happens while you are writing data to your recordable CD with the

Chapter 3: Problem Solving

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HP SureStore CD-Writer Plus 7570e manual Hard Drive Compression Software, Achieving optimal performance

Contents

HP SureStore CD-Writer Plus User’s Guide Laser Safety Product CertificationsLaser-Sicherheit Laser FCC Declaration of ConformityVii Viii According to ISO/IEC Guide 22 and ENPage Bapt Statement Korean RRL Statement Copyright notice for Denmark Hewlett-Packard Limited Warranty Statement Duration of Limited Warranty HEWLETT-PACKARD Year 2000 Warranty Xii HP Software License Agreement Xiii Xiv Connecting CD-Writer Plus and Installing Software What’s in Your Package Connecting CD-Writer Connecting CD-Writer To power supply Arrow up Power connector Connecting CD-Writer Writer drive Connecting CD-Writer Connecting CD-Writer If You Have Problems Installing the Software for Windows 95/98, or Windows NTIf You Have Problems If your computer does have a CD-ROM drive Things to Try First If your computer does not have a CD-ROM drive Select Properties Properties System does not recognize the CD-Writer Plus drive Uninstalling the Software Programs Uninstalling the Software Programs Moving CD-Writer Plus to Another Computer Moving CD-Writer Plus to Another ComputerTo disconnect the CD-Writer Plus drive To connect the CD-Writer Plus drive to another computer Moving CD-Writer Plus to Another Computer Using Your CD-Writer Plus Using CDsInserting a CD Using CDs When to Use CD-RWRemoving a CD Choosing CDs for Your CD-Writer When to Use CD-R CD Care and Other TipsPurchase HP CD-RW ReWritable media Purchase HP CD-R Recordable or write-once media Maintenance MaintenanceIdentifying CD-Writer Plus’s Drive Letter Problem Solving Things to Try First Common Symptoms and Solutions Common Symptoms and Solutions Copying directly from one CD to another doesn’t work Audio sounds poor Buffer underrun error messages Video is choppy Unable to read a second session reading from a CD-ROM drive Applications cannot find your CD in the CD-Writer Plus drive Known Compatibility Problems Hard Drive Compression SoftwareAchieving optimal performance Printer Status Monitor Software Finding the CD-Writer Plus driver files Using CD-RW Discs When should I use CD-RW discs?Sharing Your CDs Varying Formats Sharing CDs across Different Formats Can I share a CD-RW disc?How do I know if a CD-ROM is MultiRead? Using CD-R Discs When should I use CD-R discs?Can I automatically share a CD-R with anyone? CD-R discs created with DirectCD CD-R discs created with Easy-CD Creator Audio CD-R discs created with Easy-CD Creator Data Interchange Summary Data Making Data CDs Making Data CDs to Use on Your Own Computer Preparing a Data CD Making Data CDs to Use on Your Own Computer Making Data CDs to Use on Your Own Computer Writing Data to a DirectCD Disc Ejecting a DirectCD Disc Writing More Data to a DirectCD Disc Erasing a DirectCD Disc Making Data CDs to Use on Different Types of Computers Fixing an Unreadable DiscMaking Data CDs to Use on Different Types of Computers Making Data CDs to Use on Different Types of Computers Getting Help Getting Help Making Music CDs Starting Easy CD Creator Making a Music CD Making a Music CD Using the Wizard Recording Audio Tracks from an Existing Music CD Click the Audio CD Layout tab Windows Explorer Recording Wave Files Stored on Your Hard Drive Pre-recording Audio Tracks to Wave Files Combining Both Audio Tracks and Wave Files Modifying Your CD Layout Changing the Order of Your SongsRemoving Songs from Your CD Layout Renaming Songs in Your CD Layout Playing Music CDs Saving a CD LayoutOpening an Existing CD Layout Playing Music CDs Getting Help Making Inserts Labels How to Make a Jewel Case Insert or a Label How to Make a Jewel Case Insert or a LabelEditing Inserts and Labels Viewing Inserts and Labels Using Rulers and Grids Using RulersZooming Using Grids Positioning Inserts Adding Text Attribute Description Adding Graphics Editing Text Objects Arranging Track Titles Creating Track Column Lists Printing Jewel Case Inserts and CD Labels Displaying Track Numbers and Duration TimesFitting Tracks on a Getting Help Copying CDs What Types of CDs Can I Copy? Starting CD Copier Starting CD Copier Making a Copy of a CD Making a Copy of a CD CD Copier Advanced Tab Settings Setting Description Getting Help Find Files Fast with HP Simple Trax What Simple Trax Can Do for You Using Windows Explorer to Copy Files To copy files using Windows ExplorerCopying Files to CD Copying Files to CD Automatically Copying Files to CD Automatically Copying Files to CD Preparing a CD for Automatic Operations To prepare a CD for automatic operations Using the Wizard to Set a Schedule To use the WizardBefore an Automatic Operation will Run Using the Control Panel to Set up a Schedule To use the Control Panel Before an Automatic Operation will Run Adding Custom File Types To add a custom file type To Verify Your Schedule Settings To Verify Your Schedule SettingsTo Change a Schedule Browsing Your Simple Trax CDs Browsing Your Simple Trax CDs Finding Files On Your CD Finding Files On Your CDTo find a file on your CD Finding Files On Your CD Following section, Narrowing Your Search Narrowing Your Search To refine by dateTo refine with File Types To refine with Search Words Copying Files and Folders Back to Your Hard Drive Copying Files and Folders Back to Your Hard DriveTo retrieve files and folders Retrieving an Earlier Version of a File Retrieving an Earlier Version of a File Importing CDs into HP Simple Trax Importing CDs into HP Simple TraxTo retrieve an earlier version of a file To import a CD into HP Simple Trax Event Logs Changing the Index DisplayTo view an Event Log To delete an event log HP Disaster Recovery Getting Started10-1 Added to the Windows Start Menu Creating the Disaster Recovery Set What you will need10-2 Testing your Disaster Recovery Set To make a record of your partition settingsTo test your Windows 95/98 Disaster Recovery Set 10-3 Recovering Your Data To test your Windows NT Disaster Recovery SetTo recover your data For Windows 95 and Windows 10-5 10-6 For Windows NT 10-7 10-8 Files Not Recovered 10-9To view this file To perform a complete recovery 10-10 Technical Specifications Minimum System Requirements If your driver installation diskette is lost or damaged What Affects System PerformanceWhat Affects System Performance What Affects System Performance Product Specifications Product SpecificationsUDF 1.5 Disc Data Capacity 74 Minute CD Performance Dimensions Discs supportedInterface Environmental Customer Support Before You Call HPInformation For your computer Where to Find This Information CD-Writer Plus drive modelDrive firmware version Drive serial number Before You Call HP Other CD-ROM drivesSound board Parallel port type and system resources in use HPFirst Faxback Service HP Customer SupportHP Customer Support Bulletin board site 8,N,1,F, 1200-28.8K baud Telephone For telephone number updates Returning a Drive Returning a Drive Index Index-1 Index-2 Index-3 OLE objects Index-4 Index-5 Index-6 Index-7 Page Page Page Page English