HP SureStore CD-Writer Plus 7550e Applications cannot find your CD in the CD-Writer Plus drive

3-6 Common Symptoms and Solutions

Applications cannot find your CD in the CD-Writer Plus drive

Some programs (CD-ROM games, etc.) look only for the first logical drive letter assigned to a CD-ROM drive or CD-Writer Plus drive. For example, if your CD-ROM drive is assigned drive D:\ and the CD-Writer Plus drive is assigned drive E:\, the program is looking for the CD only in drive D:\ and will not see the CD in drive E:\. If you want to use the CD-Writer Plus drive for these types of programs, reassign the drive letters, making the CD-Writer Plus drive come before the CD-ROM drive, as follows:

■In Windows 95 or Windows 98, display the Device Manager and double-click on CDROM. Double-click on the CD-ROM drive, and then click on the Settings tab. Under Reserved drive letters, select the drive letter after the existing letter (for both start and end drive letter) and click on OK. Then double-click on the CD-Writer Plus drive, and then click on the Settings tab. Under Reserved drive letters, select the drive letter before the current one and click on OK.

■In Windows NT, click on Start/Programs/Administrative Tools(common). Choose Disk Administrator. Right-click on the drive letter you wish to change. Select Assign Drive Letter. Change the drive letter.

Lost power to your computer or had to press CTRL-ALT-DEL while writing to the CD!

If you lose power while writing to your CD (the CD-Writer Plus drive's red light is on) OR If you exit an application or press CTRL-ALT-DEL while writing to CD...

You may be able to salvage your CD, but ONLY if you:

1.LEAVE YOUR CD IN THE DRIVE, DO NOT OPEN THE DISC TRAY

2.Turn your machine off

3.Turn it back on

4.Then re-enter the application you were using

Once the application tries to access the CD-Writer Plus drive, the recovery operation will make it appear that the last session is there. However, in reality, only a part of the CD's directory may be there. Your recordable CD is still usable if you can read the directory. Repeat the entire copy operation to make sure that your files are copied to the recordable or ReWritable CD.