IBM 8682 manual Diagnostic programs and error messages, date

Models: 8682

1 174
Download 174 pages 27.1 Kb
Page 23
Image 23
Diagnostic programs and error messages

TechConnect CD

Action

 

 

Can’t start TechConnect® CD.

Be sure you’re starting the CD on a system with Microsoft®

 

Windows® installed.

 

 

Can’t view publications from TechConnect CD,

Be sure you have the Adobe reader installed (available from the

or text is unreadable.

TechConnect CD).

 

 

Diskette Factory CD

Action

 

 

Get “time out” or “Unknown host” errors

Be sure you have access to the Internet through FTP directly.

 

 

Diagnostic programs and error messages

The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server.

Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel.

Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where:

 

fff

is the three-digit function code that indicates the function being

 

tested when the error occurred. For example, function code 089 is

 

for the microprocessor.

ttt

is the three-digit failure code that indicates the exact test failure that

 

was encountered.

iii

is the three-digit device ID.

date

is the date that the diagnostic test was run and the error recorded.

ccis the check digit that is used to verify the validity of the information.

text message is the diagnostic message that indicates the reason for the problem.

Diagnostics 13

Page 23
Image 23
IBM 8682 manual Diagnostic programs and error messages, date