Temperature checkout, Diagnosing errors

Temperature checkout

Proper cooling of the system is important for proper operation and system reliability. For a typical eServer, you should make sure:

vEach of the drive bays has either a drive or a filler panel installed

vEach of the power supply bays has either a power supply or a filler panel installed

vThe top cover is in place during normal operation

vThere is at least 50 mm (2 inches) of ventilated space at the sides of the server and 100 mm (4 inches) at the rear of the server

vThe top cover is removed for no longer than 30 minutes while the server is operating

vThe processor housing cover covering the processor and memory area is removed for no longer that ten minutes while the server is operating

vA removed hot-swap drive is replaced within two minutes of removal

vCables for optional adapters are routed according to the instructions provided with the adapters (ensure that cables are not restricting air flow)

vThe fans are operating correctly and the air flow is good

vA failed fan is replaced within 48 hours

In addition, ensure that the environmental specifications for the system are met.

See “Features and specifications” on page 3

Note: The speed of the fans will increase if:

vOne fan fails.

vAmbient temperature gets too high.

For more information on specific temperature error messages, see “Temperature error messages” on page 118

To find solutions to problems that have definite symptoms, see “Error symptoms” on page 108

If you cannot find the problem there, go to “Starting the diagnostic programs” on page 14 to test the server.

If you have just added new software or a new option and the server is not working, do the following before using the error symptoms table:

vRemove the software or device that you just added.

vRun the diagnostic tests to determine if the server is running correctly.

vReinstall the new software or new device.

This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller.

If the Ethernet controller cannot connect to the network, check the following:

vMake sure that the cable is installed correctly.

Diagnostics 23