Lennox International Inc Dave Lennox Signature Collection XP17 System HEAT PUMPS, 506586-01 Page

Models: Dave Lennox Signature Collection XP17 System HEAT PUMPS 506586-01

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Table 15. Compressor Fault and Lockout LED Codes and Related icomfort Touch® Thermostat Alert Codes

NOTE able below for duration of fast / slow flashes and pause.

Heat Pump Control

icomfort

 

 

 

 

 

LEDs

 

 

 

 

 

 

 

Touch®

 

Possible

 

 

 

 

 

 

Condition

Solution

Clearing Status

DS15

 

DS13

Thermostat

Cause(s)

 

 

 

 

 

Yellow

 

Red

Display

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Compressor protector is open.

 

 

 

 

 

 

 

 

S Check for high head pressure

Clears the error

 

 

 

 

 

Thermostat

 

S Check compressor supply voltage

after current is

 

 

 

 

 

2 Outdoor unit power disconnect is open.

sensed in the

 

 

 

Moderate/

Compressor

demand signal Y1

Off

 

On

Critical3 Alert

internal

is present, but

3 Compressor circuit breaker or fuse(s) is open.

run and start

 

winding for two

 

 

 

Code 400

overload trip

compressor not

4

 

 

 

 

Broken wire or connector is not making contact.

seconds, ser-

 

 

 

 

 

running

5

Low or high pressure switch open if present in the

vice removed or

 

 

 

 

 

 

 

 

 

 

 

 

 

system.

power reset.

 

 

 

 

 

 

6

Compressor contactor has failed to close.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Low refrigerant charge.

 

 

 

 

 

 

 

2

Evaporator blower is not running.

 

 

 

 

 

 

 

 

S Check blower relay coil and contacts

 

 

 

 

 

 

 

 

S Check blower motor capacitor

 

 

 

 

 

 

 

 

S Check blower motor for failure or blockage

 

 

 

 

 

 

 

 

S Check evaporator blower wiring and connec-

 

 

 

 

 

 

 

 

tors

 

 

 

 

 

 

 

 

S Check indoor blower control

 

 

 

 

 

 

 

 

S Check thermostat wiring for open circuit

 

 

 

 

 

 

 

3

Evaporator coil is frozen.

 

 

 

 

 

 

 

 

S Check for low suction pressure

 

 

 

 

 

 

 

 

S Check for excessively low thermostat setting

Clears the error

1 flash

 

 

Critical Alert

 

Compressor is

 

S Check evaporator airflow (coil blockages or re-

after 30 consec-

 

Off

Long run time.

running extremely

 

turn air filter)

utive normal run

then pause

 

Code 401

 

 

 

 

long run cycles.

 

 

cycles, or after

 

 

 

 

 

 

S Check ductwork or registers for blockage.

 

 

 

 

 

 

 

power reset.

 

 

 

 

 

 

4

Faulty metering device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S Check TXV bulb installation (size, location and

 

 

 

 

 

 

 

 

contact)

 

 

 

 

 

 

 

 

S Check if TXV/fixed orifice is stuck closed or de-

 

 

 

 

 

 

 

 

fective

 

 

 

 

 

 

 

5

Condenser coil is dirty.

 

 

 

 

 

 

 

6

Liquid line restriction (filter drier blocked if present).

 

 

 

 

 

 

 

7

Thermostat is malfunctioning.

 

 

 

 

 

 

 

 

S Check thermostat sub−base or wiring for short

 

 

 

 

 

 

 

 

circuit

 

 

 

 

 

 

 

 

S Check thermostat installation (location and lev-

 

 

 

 

 

 

 

 

el)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

High head pressure.

 

 

 

 

 

 

 

 

S Check high pressure switch if present in sys-

 

 

 

 

 

 

 

 

tem

 

 

 

 

 

 

Indicates the

 

S Check if system is overcharged with refrigerant

Clears after four

 

 

 

 

 

 

S Check for non−condensable in system

 

 

 

 

 

compressor

 

consecutive

 

 

 

 

 

2 Condenser coil poor air circulation (dirty, blocked,

2 flashes

 

Off

Critical Alert

System

protector is open

normal com-

then pause

 

Code 402

pressure trip

or missing supply

 

damaged).

pressor run

 

 

 

 

 

 

 

 

power to the

3 Condenser fan is not running.

cycles, or after

 

 

 

 

 

compressor.

 

S Check fan capacitor

power reset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

S Check fan wiring and connectors

 

 

 

 

 

 

 

 

S Check fan motor for failure or blockage

 

 

 

 

 

 

 

4

Return air duct has substantial leakage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Thermostat demand signal is intermittent.

Clears after four

 

 

 

Moderate

 

Compressor is

consecutive

 

 

 

 

2

 

3 flashes

 

 

 

Time delay relay or heat pump control is defective.

normal com-

 

Off

Alert Code

Short cycling

running less than

then pause

 

3

If high pressure switch is present, see flash code 2

pressor run

 

 

403

 

three minutes.

 

 

 

 

 

information.

cycles, or after

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power reset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 43

XP17 SERIES

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Image 43
Lennox International Inc Dave Lennox Signature Collection XP17 System HEAT PUMPS, 506586-01 installation instructions Page

FAQ

What do the different LED codes indicate?

The different LED codes indicate various compressor fault and lockout issues on the heat pump.

How can I troubleshoot a compressor protector error?

You can troubleshoot a compressor protector error by checking for high head pressure and ensuring the power reset clears the error.

What should I do if the thermostat demand signal is intermittent?

If the thermostat demand signal is intermittent, check for noncondensable in the system and clear the error after four consecutive normal compressor run cycles.