TroubleshootingSymptom Charts/Internal Modem - 20
Internal Modem
Internal modem | 1 | Reseat modem card. |
options do not appear | 2 | Replace modem card. Refer to “Fax/Data Modem” in |
in Control Panel | 3 | Upgrades. |
window when modem | Replace motherboard. | |
is installed | 4 | Replace daughterboard. |
Modem does not | 1 | Verify that baud rate and data format settings of |
respond properly to |
| communications application are compatible with internal |
AT command set | 2 | modem and remote modem. |
instructions | Verify that telephone cord is securely attached and working | |
| 3 | properly. |
| Verify that phone line produces dial tone. (Attach phone to | |
| 4 | line and listen.) |
| Replace modem card. Refer to “Fax/Data Modem” in | |
|
| Upgrades. |
