Service and Repairs | Motorola Q 9c guide

Service and Repairs

Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-520-6403 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

166 Section 4B: Motorola’s Warranty

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Motorola Q 9c manual Service and Repairs

Contents

Getting Started Guide Moto Q 9c by Motorola Software Copyright Notice Table of Contents 2I. Using Media and Web Features 2F. Synchronizing and Using Email2H. Using the Built-in Camera 2J. Using Contacts and Calendar 3A. Sprint Service Features The Basics Safety, Warranty,2L. Using Voice Recognition 3B. Sprint Voice Command 4B. Motorola’s Warranty 4C. Microsoft End User License Agreement Welcome to Sprint Welcome and thank you for choosing Sprint Introduction User Guide Note Getting Started Setting Up Service Setting Up ServiceThis Section Setting Up Service Getting Started With Sprint ServiceSetting Up Your Device Press the Call/Answer Key N Setting Up Your Voicemail To set up your voicemail Sprint Power Vision Password Sprint Account PasswordsAccount User Name and Password Voicemail Password SPRINT1 Getting Help Reaching Sprint Customer ServiceTo access your account balance or pay your bill Receiving Account Balance Information Sprint Sprint Operator ServicesTo access Operator Services To check your minutes Setting Up Service Using Your Device Features of Your Device Getting More Information About Your DeviceAbout Your Device Features of Your Device About Your Device About Your Device Getting More Information Getting to Know Your Device Getting to Know Your Device Your Device Front View of Your DeviceYour Device Mini-USB Port Side Views of Your DeviceThumb Wheel Memory Card Slot Button Back View of Your Device Headset JackSpeakers Key Functions Your Device Accessories Battery Door Release Button lets you open the battery door Turning Your Device Off Turning Your Device On and OffTurning Your Device On To turn your device on Using the Battery and Charger Battery Capacity Battery Use and Battery Safety Getting to Know Your Device Installing the Battery To install the Li-Ion battery Getting to Know Your Device Charging the Battery Removing the BatteryTo remove your battery Using the Charger To use the charger provided with your deviceTip Inserting and Removing a miniSD Card To insert a miniSD card into your device Place the memory card cover back in place and push to close To remove a miniSD card from your device Getting Around Your Device Getting Around Your Device Understanding the Home Screen Home Screen DetailsGetting Around Softkey Labels Main menu Shortcuts Status MessagesCalendar Row Profile More Softkey Labels Status Indicator Row Call Forwarding Indicator D Shows when call forwarding is on New email or text message Voicemail message Navigating Menus and Lists Other Home Screen Details Main Menu Getting Around Displaying Your Phone Number Other Menus and ListsTo display your phone number Setting the Volume Shortcut Locking and Unlocking the KeypadTo lock the keypad To unlock the device keypad Locking and Unlocking the Device To lock your deviceTo unlock your device Using Calling Features Using Calling Features Making and Answering Calls Calling FeaturesTo make a call using the keypad To answer an incoming call Making Calls From the Contacts List Making a Call From a Hyperlink Phone Number Calling Emergency Numbers Turning Off Call AlertsEnhanced 911 E911 Information Press the Speakerphone/Voice Recognition key a Using SpeakerphoneTo turn on speakerphone during a call Press the Speakerphone/Voice Recognition key a again Using Call History To view a Call History entry Tracking Call Times and Costs Select View Timers TipViewing Missed Calls Select Missed Calls Using Speed Dial Phone NumbersTo add a speed dial entry from your contacts list Menu Shortcuts Deleting Speed Dial Entries Redialing a Number To redial a number you recently called Entering Text Entering Text Text Entry Mode Status Indicators Entering Text Text Entry Tips Using the Input Method Editor To turn Input Method Editor off or on Synchronizing and Using Email Synchronizing Using EmailSynchronizing and Using Email Synchronizing Sync and Email Synchronizing Using a Computer Synchronizing Over the Air Using Mobile Device Center on Windows Vista Installing and Setting Up ActiveSync To install ActiveSync on your computerTo complete the ActiveSync set up Synchronizing Using a USB Cable To synchronize via a cable connection Toggle Status to Bluetooth on Synchronizing Via BluetoothTo synchronize via Bluetooth When finished, select Menu Disconnect Bluetooth Reading New Messages Using EmailReceiving and Reading Messages Going to Your Email Messages Basic Message Options To read a messageTo delete a message To reply to a message To forward a messageTo save the sender’s contact information Downloading Complete Email Messages Viewing and Downloading Attachments Sending a Message To send an email message To set the priority for a message To cancel a messageCreating and Adding an Email Signature To save a message as a draft Using Company Directory Address Look Up Select Add Recipient Managing Your Email Folders Marking Folders for SynchronizationPress the Message/Display Off key Select Outlook Email Moving an Email Message to Another Folder Emptying the Deleted Items Folder Deleting an Email Account Customizing Your Device Recognizing the Roaming Icon Controlling Your Roaming ExperienceUnderstanding Roaming Roaming on Other Digital Networks Checking for Voicemail Messages While Roaming Setting Your Device’s Roam ModeSelect Settings Phone Settings Network To check your voicemail while roaming Using Profiles To choose your profile To view the details of a profile To set the details of a profile back to their defaultsViewing and Changing Profile Details To change the details of a profile Using Settings Select Settings Home ScreenCustomizing the Home Screen To set the backlight and display time-out times Setting Power Management OptionsUsing Custom Sounds To assign sounds Assigning Downloaded Ring Tones as Sounds Adjusting Time and DateTo adjust your time zone settings To place your sound file in the Sounds folder Select Settings TTY Settings Setting Your Device for TTY CallsSelect Settings Regional Settings Changing the Display Language To set accessibility settings Using Personalize My QUsing Accessibility Settings Entering Owner Information Changing the Home Screen Shortcuts and Right Softkey Option To change the Home screen shortcutsTo change the Home screen right softkey option Setting Flight Mode Setting Audio EnhancementTo set audio enhancements Using the Built-in Camera Camera Using the Built-in Camera Taking PicturesTo take a picture Taking a Self-Portrait To take a self-portrait Viewing Stored Pictures Select Pictures & Videos Shooting Videos To record a video clip Playing Video Clips Setting Video Playback Options To access the video playback options menu Setting Picture Options To access the picture options menu Using Media and Web Features Media and Web Using Media and Web Features Using the Media PlayerTo update the library To go to the Windows Media player Playing Music and Videos To play video in full screen Setting Video Controls To play a song or video that is on the Internet or network Using the Web Browser To use the Web browser to browse the InternetSelect Internet Explorer Copying Files From Your Computer Downloading and Copying FilesDownloading Files To copy files from your computer Select File Manager Using the File ManagerTo go to File Manager 101 Using Contacts and Calendar Using Contacts Using CalendarUsing Contacts and Calendar Using Contacts Creating a Contacts Entry103 Finding a Contacts Entry Using CategoriesEditing a Contacts Entry Searching for a Name To assign a category for a contact Assigning a Ring ToneViewing by Company To sort your contacts by category Using Calendar Assigning a Picture IDCreating a Calendar Event Tentative Viewing Calendar EventsResponding to Meeting Requests 107 Using Bluetooth Using Bluetooth Turning Bluetooth Power On or Off Pairing With a DeviceBluetooth Select Bluetooth BT Send Object Tip Sending Objects to Another Device About Voice Recognition Using Voice Recognition Using Voice RecognitionVoice Commands 111 Using Voice Recognition Using Voice RecognitionAbout Voice Recognition Tips on Using Voice Recognition to Make Calls 113 Using Voice Recognition Sprint Service Features Sprint Service Features The Basics Sprint Service Features The Basics Sprint Service Using VoicemailSetting Up Your Voicemail Voicemail Notification Sending an Incoming Call to Voicemail Using One-Touch Message AccessUsing Another Phone to Access Messages Retrieving Your Voicemail Messages Using Expert Mode Setting Up Group ListsVoicemail Options Voicemail-to-Voicemail Message Reply Sprint CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Forwarding To mark your message receipt requested Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting To record an extended absence greeting Voicemail Menu Key Press the Message/Display Off key Select Text Messages Using SMS Text MessagingTo go to SMS Text Messaging 123 To send a text message from the Home screen To initialize your device’s On Demand service Using On DemandInitializing Your On Demand Service 125 To manually retrieve On Demand updates Accessing On Demand InformationTo access News information using On Demand Updating On Demand Information Responding to Call Waiting Using Caller IDTo switch back to the first caller To respond to an incoming call while you’re on a call Making a Three-Way Call To make a Three-Way Call To deactivate Call Forwarding Using Call ForwardingTo activate Call Forwarding 129 Using Your Device as a Modem To set up your device for use as a modem To use your device as a modem 131 Sprint Voice Command Sprint Voice Command It’s Easy to Get Started Getting Started With Sprint Voice CommandVoice Command 133 Creating Your Own Address Book To make a call with Sprint Voice Command 135 Getting Information With Sprint Voice Command To access information using Sprint Voice Command Safety, Warranty, and Legal Information Important Safety Information Important Safety Information General Precautions Important Safety Information139 Exposure to Radio Frequency RF Energy Safety and General InformationOperational Precautions External Antenna Care Product Operation Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility Implantable Medical Devices Driving Precautions Hearing Aids Batteries and Chargers Operational WarningsPotentially Explosive Atmospheres 143 Choking Hazards Glass Parts Seizures/Blackouts Repetitive Motion145 FCC Notice To Users Hearing Aid Compatibility 147 Important Safety Information Specific Absorption Rate Data 149 Important Safety Information Information From the World Health Organization Product Registration151 Owner’s Record Phone Guide Proprietary NoticeExport Law Assurances Wireless The New Recyclable 153 California Perchlorate Label Privacy and Data Security 155 Important Safety Information Smart Practices While Driving Drive Safe, Call SmartSM157 Wherever wireless phone service is available Service and Repairs Motorola’s WarrantyWarranty Customer Service at 1-800-SPRINT1 Motorola’s Warranty What Does this Warranty Cover?Products and Accessories Products Covered Length of Coverage Exclusions 161 Software Exclusions Who Is Covered? What Will Motorola Do?163 How to Obtain Warranty Service or Other Information Canada What Other Limitations Are There? 165 Service and Repairs Microsoft License 167 Additional Licensing Requirements AND/OR USE Rights Microsoft End User License Agreement 169 Microsoft End User License Agreement 171 Microsoft End User License Agreement 173 Index Index Index 175 Index