Using Voicemail, Setting Up Your Voicemail, 117 | Motorola Q 9c

Using Voicemail

Setting Up Your Voicemail

All unanswered calls to your device are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your device is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail” on page 4.

Voicemail Notification

There are several ways your device alerts you to a new message:

⬤By displaying a message on the screen.

⬤By sounding the assigned ringer type.

⬤By displaying B at the top of your screen.

Note: When you are roaming off the Sprint National Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1+ area code + your phone number. When your voicemail answers, press *and enter your passcode.

Your device accepts messages even when it is turned off. However, you are only notified of new messages when your device is turned on and you are in a Sprint service area.

Sprint Service

Section 3A: Sprint Service Features: The Basics

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Motorola Q 9c manual Using Voicemail, Setting Up Your Voicemail, Voicemail Notification, Sprint Service, 117

Contents

Moto Q 9c by Motorola Getting Started Guide Software Copyright Notice Table of Contents 2H. Using the Built-in Camera 2F. Synchronizing and Using Email2I. Using Media and Web Features 2J. Using Contacts and Calendar 2L. Using Voice Recognition Safety, Warranty,3A. Sprint Service Features The Basics 3B. Sprint Voice Command 4C. Microsoft End User License Agreement 4B. Motorola’s Warranty Welcome and thank you for choosing Sprint Welcome to Sprint User Guide Note Introduction Getting Started This Section Setting Up ServiceSetting Up Service Setting Up Your Device Getting Started With Sprint ServiceSetting Up Service Press the Call/Answer Key N To set up your voicemail Setting Up Your Voicemail Account User Name and Password Voicemail Password Sprint Account PasswordsSprint Power Vision Password SPRINT1 To access your account balance or pay your bill Reaching Sprint Customer ServiceGetting Help Receiving Account Balance Information To access Operator Services Sprint Operator ServicesSprint To check your minutes Setting Up Service Using Your Device About Your Device Features of Your Device Getting More InformationAbout Your Device About Your Device Features of Your Device About Your Device Getting More Information Getting to Know Your Device Getting to Know Your Device Your Device Your DeviceFront View of Your Device Thumb Wheel Memory Card Slot Side Views of Your DeviceMini-USB Port Button Speakers Back View of Your DeviceHeadset Jack Key Functions Your Device Battery Door Release Button lets you open the battery door Accessories Turning Your Device On Turning Your Device On and OffTurning Your Device Off To turn your device on Battery Capacity Using the Battery and Charger Battery Use and Battery Safety Getting to Know Your Device To install the Li-Ion battery Installing the Battery Getting to Know Your Device To remove your battery Charging the BatteryRemoving the Battery Tip Using the ChargerTo use the charger provided with your device Inserting and Removing a miniSD Card To insert a miniSD card into your device To remove a miniSD card from your device Place the memory card cover back in place and push to close Getting Around Your Device Getting Around Your Device Getting Around Understanding the Home ScreenHome Screen Details Calendar Row Profile More Softkey Labels Softkey LabelsMain menu Shortcuts Status Messages Call Forwarding Indicator D Shows when call forwarding is on Status Indicator Row New email or text message Voicemail message Other Home Screen Details Navigating Menus and Lists Main Menu Getting Around To display your phone number Displaying Your Phone NumberOther Menus and Lists Setting the Volume To lock the keypad Locking and Unlocking the KeypadShortcut To unlock the device keypad To unlock your device Locking and Unlocking the DeviceTo lock your device Using Calling Features Using Calling Features To make a call using the keypad Calling FeaturesMaking and Answering Calls To answer an incoming call Making a Call From a Hyperlink Phone Number Making Calls From the Contacts List Enhanced 911 E911 Information Calling Emergency NumbersTurning Off Call Alerts To turn on speakerphone during a call Using SpeakerphonePress the Speakerphone/Voice Recognition key a Press the Speakerphone/Voice Recognition key a again To view a Call History entry Using Call History Viewing Missed Calls Select View Timers TipTracking Call Times and Costs Select Missed Calls To add a speed dial entry from your contacts list Using Speed DialPhone Numbers Deleting Speed Dial Entries Menu Shortcuts To redial a number you recently called Redialing a Number Entering Text Entering Text Entering Text Text Entry Mode Status Indicators Text Entry Tips To turn Input Method Editor off or on Using the Input Method Editor Synchronizing and Using Email Synchronizing and Using EmailSynchronizing Using Email Sync and Email Synchronizing Synchronizing Over the Air Synchronizing Using a Computer Using Mobile Device Center on Windows Vista To complete the ActiveSync set up Installing and Setting Up ActiveSyncTo install ActiveSync on your computer To synchronize via a cable connection Synchronizing Using a USB Cable To synchronize via Bluetooth Synchronizing Via BluetoothToggle Status to Bluetooth on When finished, select Menu Disconnect Bluetooth Receiving and Reading Messages Using EmailReading New Messages Going to Your Email Messages To delete a message Basic Message OptionsTo read a message To save the sender’s contact information To reply to a messageTo forward a message Viewing and Downloading Attachments Downloading Complete Email Messages To send an email message Sending a Message Creating and Adding an Email Signature To cancel a messageTo set the priority for a message To save a message as a draft Select Add Recipient Using Company Directory Address Look Up Press the Message/Display Off key Select Outlook Email Managing Your Email FoldersMarking Folders for Synchronization Emptying the Deleted Items Folder Moving an Email Message to Another Folder Deleting an Email Account Customizing Your Device Understanding Roaming Controlling Your Roaming ExperienceRecognizing the Roaming Icon Roaming on Other Digital Networks Select Settings Phone Settings Network Setting Your Device’s Roam ModeChecking for Voicemail Messages While Roaming To check your voicemail while roaming To choose your profile Using Profiles Viewing and Changing Profile Details To set the details of a profile back to their defaultsTo view the details of a profile To change the details of a profile Customizing the Home Screen Using SettingsSelect Settings Home Screen Using Custom Sounds Setting Power Management OptionsTo set the backlight and display time-out times To assign sounds To adjust your time zone settings Adjusting Time and DateAssigning Downloaded Ring Tones as Sounds To place your sound file in the Sounds folder Select Settings Regional Settings Setting Your Device for TTY CallsSelect Settings TTY Settings Changing the Display Language Using Accessibility Settings Using Personalize My QTo set accessibility settings Entering Owner Information To change the Home screen right softkey option Changing the Home Screen Shortcuts and Right Softkey OptionTo change the Home screen shortcuts To set audio enhancements Setting Flight ModeSetting Audio Enhancement Camera Using the Built-in Camera To take a picture Using the Built-in CameraTaking Pictures To take a self-portrait Taking a Self-Portrait Select Pictures & Videos Viewing Stored Pictures To record a video clip Shooting Videos Playing Video Clips To access the video playback options menu Setting Video Playback Options To access the picture options menu Setting Picture Options Media and Web Using Media and Web Features To update the library Using the Media PlayerUsing Media and Web Features To go to the Windows Media player To play video in full screen Playing Music and Videos To play a song or video that is on the Internet or network Setting Video Controls Select Internet Explorer Using the Web BrowserTo use the Web browser to browse the Internet Downloading Files Downloading and Copying FilesCopying Files From Your Computer To copy files from your computer To go to File Manager Using the File ManagerSelect File Manager 101 Using Contacts and Calendar Using Contacts and CalendarUsing Contacts Using Calendar 103 Using ContactsCreating a Contacts Entry Editing a Contacts Entry Using CategoriesFinding a Contacts Entry Searching for a Name Viewing by Company Assigning a Ring ToneTo assign a category for a contact To sort your contacts by category Creating a Calendar Event Using CalendarAssigning a Picture ID Responding to Meeting Requests Viewing Calendar EventsTentative 107 Using Bluetooth Using Bluetooth Bluetooth Turning Bluetooth Power On or OffPairing With a Device Sending Objects to Another Device Select Bluetooth BT Send Object Tip Voice Commands Using Voice RecognitionAbout Voice Recognition Using Voice Recognition 111 About Voice Recognition Using Voice RecognitionUsing Voice Recognition 113 Tips on Using Voice Recognition to Make Calls Using Voice Recognition Sprint Service Features Sprint Service Features The Basics Sprint Service Features The Basics Setting Up Your Voicemail Using VoicemailSprint Service Voicemail Notification Using Another Phone to Access Messages Using One-Touch Message AccessSending an Incoming Call to Voicemail Retrieving Your Voicemail Messages Voicemail Options Using Expert ModeSetting Up Group Lists Voicemail-to-Voicemail Message Sprint CallbackVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message Forwarding Extended Absence Greeting Voicemail-to-Voicemail Receipt RequestTo mark your message receipt requested To record an extended absence greeting Voicemail Menu Key To go to SMS Text Messaging Using SMS Text MessagingPress the Message/Display Off key Select Text Messages 123 To send a text message from the Home screen Initializing Your On Demand Service Using On DemandTo initialize your device’s On Demand service 125 To access News information using On Demand Accessing On Demand InformationTo manually retrieve On Demand updates Updating On Demand Information To switch back to the first caller Using Caller IDResponding to Call Waiting To respond to an incoming call while you’re on a call To make a Three-Way Call Making a Three-Way Call To activate Call Forwarding Using Call ForwardingTo deactivate Call Forwarding 129 To set up your device for use as a modem Using Your Device as a Modem 131 To use your device as a modem Sprint Voice Command Sprint Voice Command Voice Command Getting Started With Sprint Voice CommandIt’s Easy to Get Started 133 Creating Your Own Address Book 135 To make a call with Sprint Voice Command To access information using Sprint Voice Command Getting Information With Sprint Voice Command Safety, Warranty, and Legal Information Important Safety Information Important Safety Information 139 General PrecautionsImportant Safety Information Operational Precautions Safety and General InformationExposure to Radio Frequency RF Energy External Antenna Care RF Energy Interference/Compatibility Follow Instructions to Avoid Interference ProblemsProduct Operation Implantable Medical Devices Hearing Aids Driving Precautions Potentially Explosive Atmospheres Operational WarningsBatteries and Chargers 143 Glass Parts Choking Hazards 145 Seizures/BlackoutsRepetitive Motion FCC Notice To Users 147 Hearing Aid Compatibility Important Safety Information 149 Specific Absorption Rate Data Important Safety Information 151 Information From the World Health OrganizationProduct Registration Export Law Assurances Owner’s RecordPhone Guide Proprietary Notice 153 Wireless The New Recyclable California Perchlorate Label 155 Privacy and Data Security Important Safety Information 157 Smart Practices While DrivingDrive Safe, Call SmartSM Wherever wireless phone service is available Warranty Motorola’s WarrantyService and Repairs Customer Service at 1-800-SPRINT1 Products and Accessories What Does this Warranty Cover?Motorola’s Warranty Products Covered Length of Coverage 161 Exclusions Exclusions Software 163 Who Is Covered?What Will Motorola Do? Canada How to Obtain Warranty Service or Other Information 165 What Other Limitations Are There? Service and Repairs 167 Microsoft License Microsoft End User License Agreement Additional Licensing Requirements AND/OR USE Rights 169 Microsoft End User License Agreement 171 Microsoft End User License Agreement 173 Index Index Index 175 Index