Motorola’s Warranty, Service and Repairs, 159 | Motorola Q 9c

Section 4B

Motorola’s Warranty

In This Section

♦Motorola Limited Warranty for the United States and Canada

♦Service and Repairs

Your phone has been designed to provide you with reliable, worry- free service. If for any reason you have a problem with your

equipment, please refer to Motorola’s warranty in this section.

For information regarding the terms and conditions of

service for your phone, please visit www.sprint.com or call Sprint

Customer Service at 1-800-SPRINT1 (1-800-777-4681).

Note: In addition to the warranty provided by Motorola, which is detailed on the following pages, Sprint offers a number of optional plans to cover your equipment for non- warranty claims. Sprint Total Equipment Protection provides the combined coverage of the Sprint Equipment Replacement Program and the Sprint Equipment Service and Repair Program, both of which are available separately. Each of these programs may be signed up for within 30 days of activating your phone. For more details, please visit your nearest Sprint Store or call Sprint at 1-800-584-3666.

Warranty

Section 4B: Motorola’s Warranty

159

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Motorola Q 9c manual Motorola’s Warranty, Service and Repairs, Customer Service at 1-800-SPRINT1, 159

Contents

Moto Q 9c by Motorola Getting Started Guide Software Copyright Notice Table of Contents 2J. Using Contacts and Calendar 2F. Synchronizing and Using Email2H. Using the Built-in Camera 2I. Using Media and Web Features 3B. Sprint Voice Command Safety, Warranty,2L. Using Voice Recognition 3A. Sprint Service Features The Basics 4C. Microsoft End User License Agreement 4B. Motorola’s Warranty Welcome and thank you for choosing Sprint Welcome to Sprint User Guide Note Introduction Getting Started This Section Setting Up ServiceSetting Up Service Press the Call/Answer Key N Getting Started With Sprint ServiceSetting Up Your Device Setting Up Service To set up your voicemail Setting Up Your Voicemail SPRINT1 Sprint Account PasswordsAccount User Name and Password Voicemail Password Sprint Power Vision Password Receiving Account Balance Information Reaching Sprint Customer ServiceTo access your account balance or pay your bill Getting Help To check your minutes Sprint Operator ServicesTo access Operator Services Sprint Setting Up Service Using Your Device About Your Device Features of Your Device Getting More InformationAbout Your Device About Your Device Features of Your Device About Your Device Getting More Information Getting to Know Your Device Getting to Know Your Device Your Device Your DeviceFront View of Your Device Button Side Views of Your DeviceThumb Wheel Memory Card Slot Mini-USB Port Speakers Back View of Your DeviceHeadset Jack Key Functions Your Device Battery Door Release Button lets you open the battery door Accessories To turn your device on Turning Your Device On and OffTurning Your Device On Turning Your Device Off Battery Capacity Using the Battery and Charger Battery Use and Battery Safety Getting to Know Your Device To install the Li-Ion battery Installing the Battery Getting to Know Your Device To remove your battery Charging the BatteryRemoving the Battery Tip Using the ChargerTo use the charger provided with your device Inserting and Removing a miniSD Card To insert a miniSD card into your device To remove a miniSD card from your device Place the memory card cover back in place and push to close Getting Around Your Device Getting Around Your Device Getting Around Understanding the Home ScreenHome Screen Details Calendar Row Profile More Softkey Labels Softkey LabelsMain menu Shortcuts Status Messages Call Forwarding Indicator D Shows when call forwarding is on Status Indicator Row New email or text message Voicemail message Other Home Screen Details Navigating Menus and Lists Main Menu Getting Around To display your phone number Displaying Your Phone NumberOther Menus and Lists Setting the Volume To unlock the device keypad Locking and Unlocking the KeypadTo lock the keypad Shortcut To unlock your device Locking and Unlocking the DeviceTo lock your device Using Calling Features Using Calling Features To answer an incoming call Calling FeaturesTo make a call using the keypad Making and Answering Calls Making a Call From a Hyperlink Phone Number Making Calls From the Contacts List Enhanced 911 E911 Information Calling Emergency NumbersTurning Off Call Alerts Press the Speakerphone/Voice Recognition key a again Using SpeakerphoneTo turn on speakerphone during a call Press the Speakerphone/Voice Recognition key a To view a Call History entry Using Call History Select Missed Calls Select View Timers TipViewing Missed Calls Tracking Call Times and Costs To add a speed dial entry from your contacts list Using Speed DialPhone Numbers Deleting Speed Dial Entries Menu Shortcuts To redial a number you recently called Redialing a Number Entering Text Entering Text Entering Text Text Entry Mode Status Indicators Text Entry Tips To turn Input Method Editor off or on Using the Input Method Editor Synchronizing and Using Email Synchronizing and Using EmailSynchronizing Using Email Sync and Email Synchronizing Synchronizing Over the Air Synchronizing Using a Computer Using Mobile Device Center on Windows Vista To complete the ActiveSync set up Installing and Setting Up ActiveSyncTo install ActiveSync on your computer To synchronize via a cable connection Synchronizing Using a USB Cable When finished, select Menu Disconnect Bluetooth Synchronizing Via BluetoothTo synchronize via Bluetooth Toggle Status to Bluetooth on Going to Your Email Messages Using EmailReceiving and Reading Messages Reading New Messages To delete a message Basic Message OptionsTo read a message To save the sender’s contact information To reply to a messageTo forward a message Viewing and Downloading Attachments Downloading Complete Email Messages To send an email message Sending a Message To save a message as a draft To cancel a messageCreating and Adding an Email Signature To set the priority for a message Select Add Recipient Using Company Directory Address Look Up Press the Message/Display Off key Select Outlook Email Managing Your Email FoldersMarking Folders for Synchronization Emptying the Deleted Items Folder Moving an Email Message to Another Folder Deleting an Email Account Customizing Your Device Roaming on Other Digital Networks Controlling Your Roaming ExperienceUnderstanding Roaming Recognizing the Roaming Icon To check your voicemail while roaming Setting Your Device’s Roam ModeSelect Settings Phone Settings Network Checking for Voicemail Messages While Roaming To choose your profile Using Profiles To change the details of a profile To set the details of a profile back to their defaultsViewing and Changing Profile Details To view the details of a profile Customizing the Home Screen Using SettingsSelect Settings Home Screen To assign sounds Setting Power Management OptionsUsing Custom Sounds To set the backlight and display time-out times To place your sound file in the Sounds folder Adjusting Time and DateTo adjust your time zone settings Assigning Downloaded Ring Tones as Sounds Changing the Display Language Setting Your Device for TTY CallsSelect Settings Regional Settings Select Settings TTY Settings Entering Owner Information Using Personalize My QUsing Accessibility Settings To set accessibility settings To change the Home screen right softkey option Changing the Home Screen Shortcuts and Right Softkey OptionTo change the Home screen shortcuts To set audio enhancements Setting Flight ModeSetting Audio Enhancement Camera Using the Built-in Camera To take a picture Using the Built-in CameraTaking Pictures To take a self-portrait Taking a Self-Portrait Select Pictures & Videos Viewing Stored Pictures To record a video clip Shooting Videos Playing Video Clips To access the video playback options menu Setting Video Playback Options To access the picture options menu Setting Picture Options Media and Web Using Media and Web Features To go to the Windows Media player Using the Media PlayerTo update the library Using Media and Web Features To play video in full screen Playing Music and Videos To play a song or video that is on the Internet or network Setting Video Controls Select Internet Explorer Using the Web BrowserTo use the Web browser to browse the Internet To copy files from your computer Downloading and Copying FilesDownloading Files Copying Files From Your Computer 101 Using the File ManagerTo go to File Manager Select File Manager Using Contacts and Calendar Using Contacts and CalendarUsing Contacts Using Calendar 103 Using ContactsCreating a Contacts Entry Searching for a Name Using CategoriesEditing a Contacts Entry Finding a Contacts Entry To sort your contacts by category Assigning a Ring ToneViewing by Company To assign a category for a contact Creating a Calendar Event Using CalendarAssigning a Picture ID 107 Viewing Calendar EventsResponding to Meeting Requests Tentative Using Bluetooth Using Bluetooth Bluetooth Turning Bluetooth Power On or OffPairing With a Device Sending Objects to Another Device Select Bluetooth BT Send Object Tip 111 Using Voice RecognitionVoice Commands About Voice Recognition Using Voice Recognition About Voice Recognition Using Voice RecognitionUsing Voice Recognition 113 Tips on Using Voice Recognition to Make Calls Using Voice Recognition Sprint Service Features Sprint Service Features The Basics Sprint Service Features The Basics Voicemail Notification Using VoicemailSetting Up Your Voicemail Sprint Service Retrieving Your Voicemail Messages Using One-Touch Message AccessUsing Another Phone to Access Messages Sending an Incoming Call to Voicemail Voicemail Options Using Expert ModeSetting Up Group Lists Voicemail-to-Voicemail Message Forwarding Sprint CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply To record an extended absence greeting Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting To mark your message receipt requested Voicemail Menu Key 123 Using SMS Text MessagingTo go to SMS Text Messaging Press the Message/Display Off key Select Text Messages To send a text message from the Home screen 125 Using On DemandInitializing Your On Demand Service To initialize your device’s On Demand service Updating On Demand Information Accessing On Demand InformationTo access News information using On Demand To manually retrieve On Demand updates To respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call Waiting To make a Three-Way Call Making a Three-Way Call 129 Using Call ForwardingTo activate Call Forwarding To deactivate Call Forwarding To set up your device for use as a modem Using Your Device as a Modem 131 To use your device as a modem Sprint Voice Command Sprint Voice Command 133 Getting Started With Sprint Voice CommandVoice Command It’s Easy to Get Started Creating Your Own Address Book 135 To make a call with Sprint Voice Command To access information using Sprint Voice Command Getting Information With Sprint Voice Command Safety, Warranty, and Legal Information Important Safety Information Important Safety Information 139 General PrecautionsImportant Safety Information External Antenna Care Safety and General InformationOperational Precautions Exposure to Radio Frequency RF Energy Implantable Medical Devices Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility Product Operation Hearing Aids Driving Precautions 143 Operational WarningsPotentially Explosive Atmospheres Batteries and Chargers Glass Parts Choking Hazards 145 Seizures/BlackoutsRepetitive Motion FCC Notice To Users 147 Hearing Aid Compatibility Important Safety Information 149 Specific Absorption Rate Data Important Safety Information 151 Information From the World Health OrganizationProduct Registration Export Law Assurances Owner’s RecordPhone Guide Proprietary Notice 153 Wireless The New Recyclable California Perchlorate Label 155 Privacy and Data Security Important Safety Information 157 Smart Practices While DrivingDrive Safe, Call SmartSM Wherever wireless phone service is available Customer Service at 1-800-SPRINT1 Motorola’s WarrantyWarranty Service and Repairs Products Covered Length of Coverage What Does this Warranty Cover?Products and Accessories Motorola’s Warranty 161 Exclusions Exclusions Software 163 Who Is Covered?What Will Motorola Do? Canada How to Obtain Warranty Service or Other Information 165 What Other Limitations Are There? Service and Repairs 167 Microsoft License Microsoft End User License Agreement Additional Licensing Requirements AND/OR USE Rights 169 Microsoft End User License Agreement 171 Microsoft End User License Agreement 173 Index Index Index 175 Index