Controlling Your Roaming Experience
Understanding Roaming
Roaming is the ability to make or receive calls and transmit or receive data when you’re off the Sprint National Network. Your new MOTO Q 9c by Motorola works anywhere on the Sprint National Network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
Recognizing the Roaming Icon
Your device’s display screen always lets you know when you’re off the Sprint National Network. Any time you are roaming, the device displays the roaming icon (ã).
Tip:
Remember, when you are using your device off the Sprint National Network, always dial numbers using 11 digits (1 + area code + number).
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality and security will be similar to the quality you receive when making calls on the Sprint National Network.
However, depending on the network available where you are roaming, certain features may not be available.
Note:
If you’re on a call when you leave the Sprint National Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your device off and on again to reconnect to the network. You will be charged roaming rates when accessing voicemail while roaming off the network.
