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Troubleshooting
Specification
Install
Changing the Default Password
Wireless Adapter
Configuring the SBG1000
Problem Possible Solutions
Optional Accessories
Easy Setup
Timeout
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SBG1000 Wireless Cable Modem Gateway User Guide
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Contents
SBG1000 Wireless Cable Modem Gateway User Guide
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Iii
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Contents
Troubleshooting
Overview
Powerful Features in a Single Unit
Easy Setup
Wireless Card
Wireless Adapter
Sample LAN
SBG1000
Optional Accessories
USB11b Wireless
Adapter
Motorola External Diversity Antenna
Gain DBi peak gain, nominal
Front Panel
Key Light Flashing
RX Receive
TX Transmit
Power
Activity
Link 1 to
Rear Panel
Key Description
Wiring the SBG LAN
Label on the Bottom of the Unit
Wired Ethernet LAN
Sample SBG Ethernet network connections
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USB Connection
Sample USB connection
Hpna LAN
Ieee 802.11b Wireless LAN
Sample wireless network connections
Security
Firewall
Internet
Wireless Security
Virtual Private Networks
Print Server
Related Documentation
Home Print Exit
Installation
Before You Begin
Contains this User Guide and USB drivers
Precautions
To Set Up You Will Need
Wired Ethernet LAN with more
An Ieee 802.11b wireless LAN
Signing Up for Service
Computer System Requirements
Hpna
Connecting the SBG1000 to the Cable System
Connecting the SBG1000 to the cable system
Cabling the Ethernet or Hpna LAN
Obtaining an IP address in Windows 2000 or Windows XP
Obtaining an IP address on Macintosh or Unix Systems
Connecting a PC to the USB Port
Setting Up the Wireless LAN
Connecting the Printer
Wall Mounting the Wireless Gateway
Print the Wall Mounting Template on
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Wall Mounting Template
17.24 cm
Installing the Optional External Diversity Antenna
Distance
Disconnecting the antennas provided with the SBG1000
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Configuring the SBG1000
Starting the SBG Setup Program
Click
To Perform
Changing the Default Password
Getting Help
Setting the Firewall Policy
Firewall Pages in the SBG Setup Program
Firewall Policy basic
Establishing an outbound session
Firewall Policy advanced
Field Description
Firewall Alert basic
Field or Button Description
Apply Click to apply your changes
Firewall Alert email
Firewall Logs
Configuring the Gateway
Gateway Status
Gateway WAN
Timeout
DNS IP Address
TCP Session Wait
UDP Session Wait
Gateway LAN nat config
Gateway LAN dhcp server config
FieldDescription
Gateway LAN dhcp reservations
Reserve NEW IP
Address
IP Address
Gateway ALG basic Gateway ALG advanced
Currently Reserved
IP Addresses
Gateway LOG
Priority
Code Message
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Configuring TCP/IP
Configuring TCP/IP in Windows 95, Windows 98, or Windows Me
Click Obtain an IP address automatically
Configuring TCP/IP in Windows
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Click Internet Protocol TCP/IP
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Configuring TCP/IP in Windows XP
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Verifying the IP Address in Windows 2000 or Windows XP
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Setting Up the Wireless LAN
Configuring a Unique Wireless Network Name
Configuring Basic Wireless LAN Security
Configuring Wireless Clients
Wireless Pages in the SBG Setup Program
Wireless Status
MAC Access
Essid
Control List
Wireless Network
Enable Wireless
Interface
Basic Rate
Wireless Security basic
Transmit Power
Threshold
Wireless Security advanced
Wireless Statistics
Sequence Error Count Transmitted Frame
Frame Duplicate
Count
Request To Send
Configuring the Print Server
Configuring the SBG1000 Print Server
Printer Configuration Microsoft smb
Enable Abort Print
Job
Response Time
Printer Configuration Apple
AppleTalk Zone
Printer Type
Communication
Printer Configuration lpr
Click Settings
Adding a Printer in Windows 98 or Windows Me
Printer IP Address
Click the Identification tab
Be sure Obtain an IP address automatically is selected
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Adding a Printer in Windows
Click the Network Identification tab
Double-click the Network and Dial-up Connections icon
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Be sure Obtain an IP address automatically is selected
Wins server field, type 192.168.100.1 click Add
Click Settings
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Setting Up a USB Driver
Setting Up a USB Driver in Windows
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Home Print Exit
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101
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Setting Up a USB Driver in Windows Me
103
Setting Up a USB Driver in Windows XP
104
Removing the USB Driver from Windows 98 or Windows Me
105
Click the Motorola SurfBoard SBG1000 USB Gateway
106
Disconnect the USB cable from the PC or SBG1000
107
Click Remove Driver
Removing the USB Driver from Windows
108
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Removing the USB Driver from Windows XP
111
112
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114
Double-clickNetwork adapters
115
116
Troubleshooting
Front-Panel Lights and Error Conditions
Problem Possible Solutions
117
118
Contact Us
119
120
Frequently-Asked Questions
121
Do I need to change my Internet service provider ISP?
122
What type of technical support is available?
What do I do if my SBG stops working?
Specifications
General Specifications
123
Cable Modem Specifications
124
Glossary
125
126
BCP
BER
Bpkm
127
Cmts
CNR
CPE
128
Dhcp
DNS
Docsis
129
DSL
Dsss
130
131
HFC
Html
132
133
134
135
136
137
138
Pptp
Pstn
QAM
139
RAS
RFC
ROM
140
141
142
Software License
143
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