SURFboard R Cable Modem
SBG1000 Wireless Cable Modem Gateway User Guide
Reorient or relocate the receiving antenna
Comply with all instructions that accompany this equipment
Copyright 2002 by Motorola, Inc
Installation
Contents
Configuring the SBG1000
Configuring the Gateway
Troubleshooting
Setting Up a USB Driver
Contact Us Frequently-Asked Questions Specifications
Glossary Software License
Overview
Easy Setup
Powerful Features in a Single Unit
Auto-MDIX
stateful-inspection
Sample LAN
PCC11B Wireless Card
Sample SBG1000 hybrid network
SBG1000
Motorola USB11b Wireless Adapter left and PCC11b Wireless Card
Optional Accessories
Gain
Motorola External Diversity Antenna
5 dBi peak gain, nominal
Front-panel top section lights
Front Panel
Light
Flashing
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Front-panel bottom section lights
Light
Flashing
Description
Rear Panel
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Use the USB port for Connecting a PC to the USB Port see page
Label on the Bottom of the Unit
Wiring the SBG LAN
HPNA USB
Sample SBG Ethernet network connections
Wired Ethernet LAN
Add additional hubs or switches for further expansion
Sample USB connection
USB Connection
Sample HPNA network connections
HPNA LAN
Sample wireless network connections
IEEE 802.11b Wireless LAN
Security
SBG1000 security measures shown in a logical network diagram
Firewall
Internet
Virtual Private Networks
Wireless Security
Motorola Diversity Antenna Installation Instructions
Motorola SBG1000 Wireless Cable Modem Gateway Quick Start Guide
Print Server
Related Documentation
Home Print Exit
SBG1000 Wireless Cable Modem Gateway User Guide
Before You Begin
Installation
Description
To Set Up
Precautions
You Will Need
Always make the wall connection first
Computer System Requirements
Signing Up for Service
Connecting the SBG1000 to the cable system
Connecting the SBG1000 to the Cable System
Obtaining an IP address in Windows 98, Windows 98 SE, or Windows Me
Cabling the Ethernet or HPNA LAN
Obtaining an IP address in Windows 2000 or Windows XP
Obtaining an IP address on Macintosh or UNIX Systems
Setting Up the Wireless LAN
Connecting a PC to the USB Port
Connecting the Printer
1 Print the Wall Mounting Template on page
Wall Mounting the Wireless Gateway
7.6 mm .3 inches maximum 10.5 mm .4 inches maximum 4.0 mm .16 inches
You can print this page to use as a wall mounting template
Wall Mounting Template
17.24 cm
6.79 in
Distance
Installing the Optional External Diversity Antenna
Data Transfer Rate
Disconnecting the antennas provided with the SBG1000
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Connecting the Optional External Diversity Antenna to the SBG1000
Home Print Exit
Starting the SBG Setup Program see page
Configuring the SBG1000
Changing the Default Password see page Getting Help see page
Setting the Firewall Policy see page
Starting the SBG Setup Program
To Perform
Click
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Admin Changing the Default Password see page
Changing the Default Password
Getting Help
Setting the Firewall Policy
Firewall POLICY - basic Page see page
Firewall Pages in the SBG Setup Program
Firewall POLICY - advanced Page see page
Firewall ALERT - basic Page see page
establishing an outbound session
Firewall POLICY - basic Page
Firewall POLICY - advanced page fields
Firewall POLICY - advanced Page
Field
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Firewall ALERT - basic page fields
Firewall ALERT - basic Page
Field or Button
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Firewall ALERT - email page fields
Firewall ALERT - email Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field or Button
Firewall LOGS page fields
Firewall LOGS Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Gateway LAN - nat config Page see page
Configuring the Gateway
Gateway LAN - dhcp server config Page see page
Gateway STATUS Page see page Gateway WAN Page see page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Gateway STATUS Page
SBG1000 Wireless Cable Modem Gateway User Guide
This page displays the gateway status information
Gateway WAN page fields
Gateway WAN Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Gateway WAN page fields continued
Field
Description
Gateway LAN - nat config page fields
Gateway LAN - nat config Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field or Button
Gateway LAN - advanced page fields
Gateway LAN - dhcp server config Page
FieldDescription
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Gateway LAN - dhcp reservations page fields
Gateway LAN - dhcp reservations Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Gateway ALG - advanced Page
Gateway ALG - basic Page
Gateway LAN - dhcp reservations page fields continued
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Gateway LOG page fields
Gateway LOG Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
SBG1000 Wireless Cable Modem Gateway User Guide
“Configuring TCP/IP in Windows 95, Windows 98, or Windows Me” on page
Configuring TCP/IP
“Configuring TCP/IP in Windows 2000” on page
“Configuring TCP/IP in Windows XP” on page
Configuring TCP/IP in Windows 95, Windows 98, or Windows Me
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed
8 Click Internet Protocol TCP/IP
13 Click OK to accept the TCP/IP settings
Configuring TCP/IP in Windows XP
3 Click Network and Internet Connections to display the Network and Internet Connections window
6 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface
11 Click OK to close the TCP/IP Properties window
Verifying the IP Address in Windows 95, Windows 98, or Windows Me
Verifying the IP Address in Windows 2000 or Windows XP
To renew the IP address
Configuring a Unique Wireless Network Name see page
Setting Up the Wireless LAN
Configuring Basic Wireless LAN Security see page
Configuring Wireless Clients see page
Configuring a Unique Wireless Network Name
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Configuring Basic Wireless LAN Security
Home Print Exit
Wireless Pages in the SBG Setup Program
Configuring Wireless Clients
Wireless STATUS Page see page Wireless NETWORK Page see page
Wireless SECURITY - basic Page see page
Wireless STATUS Page Fields
Wireless STATUS Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Unique Wireless Network Name” on page
Wireless NETWORK page fields
Wireless NETWORK Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
not using the default
Wireless NETWORK page fields continued
Wireless SECURITY - basic Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Wireless Security - ADVANCED page fields
Wireless SECURITY - advanced Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Wireless Security - ADVANCED page fields continued
Wireless STATISTICS page
Wireless STATISTICS page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Wireless STATISTICS page fields continued
Field or Button
Description
Configuring the SBG1000 Print Server
Configuring the Print Server
Configuring the SBG1000 Print Server
“Adding a Printer in Windows 98 or Windows Me” on page
Printer CONFIGURATION - Microsoft smb page fields
Printer CONFIGURATION - Microsoft smb Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Printer CONFIGURATION - apple page fields
Printer CONFIGURATION - Apple Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Printer CONFIGURATION - lpr page fields
Printer CONFIGURATION - lpr Page
2 Click Settings
Adding a Printer in Windows 98 or Windows Me
7 Click the Configuration tab to display the Configuration page
5 Click the Identification tab
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Be sure Obtain an IP address automatically is selected
16 Click Settings
SBG1000 Wireless Cable Modem Gateway User Guide
Configuration Basic Gateway TCP/IP Wireless Print Server USB
17 Click Printer to display the Printers window
18 Double-click the Add Printer icon to start the Add Printer Wizard
SBG1000 Wireless Cable Modem Gateway User Guide
Configuration Basic Gateway TCP/IP Wireless Print Server USB
20 Select Network printer by clicking its radio button and click Next
23 In the Printers field, click the printer model
Configuration Basic Gateway TCP/IP Wireless Print Server USB
24 Click Next 25 Click Next to accept the default printer name. or
SBG1000 Wireless Cable Modem Gateway User Guide
Type the name and click Next
5 Click the Network Identification tab
Adding a Printer in Windows
2 Click Settings
Configuration Basic Gateway TCP/IP Wireless Print Server USB
14 Double-click the Network and Dial-up Connections icon
12 Click Settings
15 Double-click the Local Area Connection icon. If more than one is present, be sure you select the one connected to the SBG1000. The Local Area Connection Status window is displayed
Be sure Obtain an IP address automatically is selected
19 Click Advanced to display the Advanced TCP/IP Settings window
22 In the WINS server field, type 192.168.100.1 click Add
Configuration Basic Gateway TCP/IP Wireless Print Server USB
25 Click Settings
SBG1000 Wireless Cable Modem Gateway User Guide
26 Click Printers to display the Printers window
28 Click Next
Configuration Basic Gateway TCP/IP Wireless Print Server USB
33 Click Finish to complete printer installation
SBG1000 Wireless Cable Modem Gateway User Guide
The following message should display
Home Print Exit
SBG1000 Wireless Cable Modem Gateway User Guide
“Setting Up a USB Driver in Windows 98” on page
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows
2 Click Next. The following window is displayed
5 Click Next.The following window is displayed
8 Click Finish. The Systems Settings Change window is displayed
Setting Up a USB Driver in Windows
SBG1000 Wireless Cable Modem Gateway User Guide
Configuration Basic Gateway TCP/IP Wireless Print Server USB
2 Click Next. The following window is displayed
Be sure “CD-ROM drives” is the only box checked
6 If necessary, select the CD-ROM drive in the Copy files from list
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
2 Click the Motorola SurfBoard SBG1000 USB Gateway
Removing the USB Driver from Windows 98 or Windows Me
4 Click OK. The System Settings Change window is displayed
5 Disconnect the USB cable from the PC or SBG1000
“Setting Up a USB Driver in Windows 98” on page
13 Click Remove Driver
“Setting Up a USB Driver in Windows Me” on page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
2 Click Settings
Removing the USB Driver from Windows
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
5 On the System Properties window, click the Hardware tab
21 Click Remove Driver
20 Be sure the USB cable is disconnected
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Removing the USB Driver from Windows XP
SBG1000 Wireless Cable Modem Gateway User Guide
1 On the Windows desktop, click Start to display the Start window
4 Click System to display the System Properties window. Skip to step
5 If a classic view similar to the following is displayed, click System to display the System Properties window
8 Double-click Network adapters
15 Type explorer and click OK to display Windows Explorer
Home Print Exit
SBG1000 Wireless Cable Modem Gateway User Guide
Front-Panel Lights and Error Conditions
Troubleshooting
Problem
Possible Solutions
Home Print Exit
SBG1000 Wireless Cable Modem Gateway User Guide
Contact Us
Home Print Exit
SBG1000 Wireless Cable Modem Gateway User Guide
Q How fast is the Motorola SBG1000 Wireless Cable Modem Gateway?
Q What is high-speed cable Internet access?
Q What is Network Address Translation?
Q What is IEEE802.11b?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q Do I need to change my Internet service provider ISP?
Q What type of technical support is available?
Q What do I do if my SBG stops working?
General Specifications
Specifications
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Home Print Exit
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Cable Modem Specifications
F-Connector, female, 75 ohm
Interface USB, Ethernet 10/100Base-T auto sensing
Glossary
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
Home Print Exit
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Configuration Basic Gateway TCP/IP Wireless Print Server USB
The SBG is simultaneously a DHCP client and a DHCP server
Home Print Exit
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
Page
circuit-switched
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
bandwidth
Home Print Exit
Configuration Basic Gateway TCP/IP Wireless Print Server USB
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
IEEE 802.11b term for wireless client
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
subscriber
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Home Print Exit
FAQ Specifications
Overview Installation Troubleshooting Contact
Configuration Basic Gateway TCP/IP
Wireless Print Server
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Software License
License
You may
10/02
495002-001
MGBI